Free CRM with VoIP

Free CRM with VoIP

IMPORTANT! As of January 1, 2021, telephony options are available only to Bitrix24 commercial plan users. Please see Bitrix24 pricing page for current information.

Bitrix24 is a free CRM with VoIP telephony that requires no integration. Unlike other CRM systems that require extensive (and expensive) efforts in order to make it work with your telephony, in Bitrix24 you will be able to make and receive calls in just 30 seconds. You can rent local, international and toll free numbers in 43 different countries, or keep your current number and connect your PBX/VoIP system to Bitrix24 via SIP trunk. Bitrix24 works with SIP/VoIP phone sets and softphones. Importantly, all calls to and from CRM are logged, recorded, if necessary, and are automatically routed to a manager assigned to that lead or client. Missed phone calls can be converted to leads automatically. Business hours, recorded messages, on hold music and other parts of Bitrix24 CRM are fully customizable. Bitrix24 is available in cloud and on premise with open source code access that you can modify.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

P.S. If you share this page in Facebook or Twitter with hashtag #bitrix24, you'll automatically get a chance to win a 12-month subscription for Bitrix24 Professional ($2400/yr value)

Basic features

  • Free incoming calls (ex. toll free)
  • Outgoing calls are $0.01/minute
  • Automatic dialer, IVR
  • Local/toll free number rental $6/mo
  • Phone numbers in 43 countries
  • Fully featured CRM
  • Quotes
  • Invoices
  • Email marketing
  • Mobile CRM
  • API, Marketplace, Source Code
  • 100% free for up to 12 users


  • Leads/Contacts/Companies/Deals
  • Product catalog
  • Custom fields
  • Quotes and invoices
  • Taxes and discounts
  • Email marketing
  • Telemarketing
  • Mobile CRM (iOS and Android)
  • Learn more
Free CRM with voip phone integration

Sales automation

  • Business processes
  • CRM access rights
  • Lead assignment
  • Call to CRM
  • Web to CRM
  • Email to CRM
  • Agent reports
  • Learn more
Free open source code CRM with Voip telephony

Integrated VoIP System

  • Rent a number
  • Use your number (SIP trunk required)
  • Set relay number
  • Click to call
  • Incoming/outbound calls
  • Call recording/transfer/forwarding
  • Custom phone hours/greeting recordings
  • SIP/Voip/Softphones supported
  • Learn more
Free CRM with voip telephony

Sales team management

  • Time tracking
  • Absence calendar
  • Tasks and projects
  • Document management
  • Work chat
  • Videoconferencing
  • Shared calendars
  • Learn more
Free voip system for small business

For more technical information, please refer to Bitrix24 manuals regarding how you can set up Bitrix24 as cloud or self hosted call center software.

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