Bitrix24 is one of the very few bulk email marketing services that come with their own CRM system, which is free to use - for an unlimited number of users! Having a whole CRM with email marketing capabilities means that you can use Bitrix24 not only to just send emails but also to track the entire history of your interactions with your customers:
But it goes even further than that - the premium features of Bitrix24 allow you to get even more actionable marketing data. For example, using the Sales Intelligence module, you can analyze the data in your CRM and calculate ROI for each channel you have integrated via our Contact Center - Facebook, Instagram, WeChat, Viber, WhatsApp, and more.
What else is there besides the mass email marketing service? Well, there’s a whole telephony module that’s integrated with the Bitrix24 CRM, which allows you to launch telemarketing or voice broadcasting campaigns, use the automatic dialer, or send SMS in bulk.
Also, you can use the client data from your email marketing lists to run ad campaigns on Facebook, Instagram, and Google, which is guaranteed to give your marketing an extra oomph. Any incoming messages, calls, or emails that you receive from an existing client (in your CRM) are recognized. If it’s a new client - a lead is automatically generated and later can be processed by your sales reps.
After you got the contact details (of a potential client), you can use those to run marketing campaigns, and, with Bitrix24, you can do it with a high level of precision. All email lists can be easily divided into static or dynamic segments, e.g. “customers who purchased during last Christmas promotion” or “customers born in May”.
In addition to the best email blast service featuring emails, calls, messengers, and social media, you can also receive leads from your website and landing pages - all you have to do is create web forms using our intuitive form creator and/or enable live chat. Bitrix24 features a free block-based website builder with a 24/7 live chat widget and unlimited web form generator.
Needless to say, all of them are integrated with the CRM too. No coding skills are required from you whatsoever.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
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For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.