Bitrix24 is the world’s most popular (6 million companies and growing) free sales team management software with a special focus on inside sales and team management.
Inside sales definitions vary, but the essence is the same. It’s a type of inbound and outbound sales that are done remotely without having to visit a client. Inside sales are almost always done with the help of telephony, email, SMS, messengers, social networks or webinars. The opposite of inside sales are door-to-door in-person sales.
Bitrix24 is a 100% free CRM and sales team management software. It is designed with the entire sales team in mind. For example, Bitrix24 comes with Activity reports. Activity reports give an in-depth look at how many calls, emails, presentations or any other type of inbound sales activities were performed by each sales team member at any given time. And if you are ready to use premium Bitrix24 plans, you can know how close each sales agent is to hitting their sales target.
Next, Bitrix24 comes with mighty powerful sales and marketing automation, meaning your sales team can automate menial tasks that take a lot of time. This is crucial for effective sales team management, because it can totally eliminate human factor by automating lead distribution, follow ups or deal status change.
Then, consider Bitrix24 CRM marketing module. It helps your sales team fill your pipeline with deals and opportunities by running email, SMS and social media marketing campaigns. If your sales process requires appointment scheduling, this option as well as online calendars, are available in the free version of Bitrix24 CRM.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
Bitrix24 manuals are available at training.bitrix24.com. We also have a great YouTube channel that covers every aspect of Bitrix24 apps, from sales to planning to communications to document management. To download self hosted editions of Bitrix24 that can be installed on your own server and come with open source code access, please visit Bitrix24 Self Hosted page.