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Task automation

Bitrix24 features a variety of task automation tools to help you optimize your workflows, save time, and increase efficiency.

Rules and triggers

Automating certain routine processes in your tasks using rules and triggers can help you save a great deal of time and eliminate human errors.

Easy, no-code setup

Wide choice of standard rules

Custom automation rules

Integrated with CRM and other Bitrix24 tools

Easy, no-code setup

Configuring a task automation rule in the Bitrix24 task automation software takes only a few minutes and does not require any programming skills whatsoever. The whole process is super intuitive and visual.

Wide choice of operations

You can automate a wide range of standard, routine operations like creating a task, changing a stage in Kanban, changing task status, changing the assignee, sending a notification or email to a particular employee, and much more.

Integrated with CRM and other Bitrix24 tools

Tasks can be automatically created based on certain triggers and actions in CRM (e.g., when a deal is moved to the next stage, a new task is created for an employee to prepare and email an invoice to the client).

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Recurring tasks automation

Tasks in Bitrix24 can be set to repeat every day, week, month, or any other custom period, which is really convenient for reports and other recurring activities.

Task report automation

Easy to set up

Task templates

Deadline based on the task creation date

Task report automation

Bitrix24 features daily/weekly reports that you may collect from your subordinates, which makes it easy to manage their work and track results.

Easy to set up

Create a new task (or pick an existing one), set the interval, start date and end date, as well the time when you'd like this task to be created (e.g., every Friday at 5 PM), and it's done!

Automated deadline

You can specify the time period in which a task needs to be completed so that Bitrix24 will automatically set a deadline when that task is created by the system.

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RPA (Robotic Process Automation)

Bitrix24 RPA allows you to automate standard business processes (document approval, purchase request, expense report, etc.) and save up to 80% of your time on completing routine tasks.

No-code RPA

Easy to set up

Project management automation

Easy to monitor and supervise

No-code RPA

Setting up an automated workflow in Bitrix24 takes less than 30 minutes and requires no coding skills required whatsoever – the whole process is visual and super-intuitive.

Workflow automation

Our RPA is designed to help you make a standard business process run without your input. These automated workflows can be used to take a document through all of its approval stages, assign tasks, send emails, and so on.

Easy to monitor and supervise

Monitoring an automated workflow in Bitrix24 is easy since all the details are shown on a single dashboard. You always know which stage a process is currently in, and if there's something holding it back, you can step in and fix the problem.

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Flows

Flows are a clever way of visualizing tasks that are related to a particular process inside your company or department (e.g., legal documents approval). Creating a flow allows everyone to see what the current workload is and identify bottlenecks to increase work efficiency.

Customizable task templates

No more bottlenecks

Real-time workload management

Increased work efficiency

AI-based analysis and recommendations

Multiple ways to work with tasks

To distribute tasks, you can use a queue, assign them manually, or allow the team members to pick pending tasks once they become available.

Flow efficiency

Once your flows start working, you will immediately see if there are any missed deadlines and take the necessary action, which leads to a more balanced and efficient workload management.

Real-time workload management

If the number of tasks in progress exceeds a certain critical value, you will receive a notification and will be able to step in and redistribute the workload more evenly.