Keep an eye on Zendesk tickets right from Bitrix24 with the help of Zendesk Integration app
Creating tickets and following specific ticket details directly from Bitrix24 CRM can help you get better customer satisfaction rates.
Ticket creation. Create a ticket directly from CRM (Lead, Contact, Company).
- List of client tickets. Browse the list and statuses of the selected client's tickets.
- Ticket details. Manage ticket in a separate tab.