Start for free
Product
CRM
CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
CoPilot in Video Calls AI-powered call transcription, analysis, summary, and recommendations
See all CoPilot features
See all tools
Pricing
Resources
Learn
Webinars
Helpdesk
Guides & API documentation
Connect
Submit ticket
Contact local Bitrix24 partners
Read
Latest articles
Bitrix24 tips & updates
Solutions
Role
Marketing
HR
Project management
Customer service
Industry
Legal
Retail
Travel
Transportation & storage
Restaurant
Remote work
Real estate
Call center
Goal
Productivity
Communication
Mobility
Management & leadership
Tool
Telephony
CRM
Calendars
Contact center
Tasks & projects
Website builder
Business size
Solo entrepreneur
Small business
Enterprise
See all solutions
Integrations
Import & Export
WordPress forms integration
WordPress WooCommerce store integration
LexOffice Integration
BaseLinker integration
Sales & CRM
BotSL AI
Smart Finance scripts
WordPress forms integration
Stripe Integration
Marketing
UMNICO: WhatsApp, Telegram, WhatsApp Business API, and Social Media
PowerZap WhatsApp API for Bitrix24
OVHcloud SMS
Notifications from Bitrix24 to Telegram
Tasks & Projects
IQ.Desk
Flow workload and efficiency
Zapier for Tasks
Miro Boards
See 550+ apps & integrations
Partners
For clients
Partner directory
Get personal consultation
For partners
Become Bitrix24 partner
Partner login
Why Bitrix24
Bitrix24 advantages
Why Bitrix24
Testimonials
Compare with other solutions
Our company
About us
Contact us
In the press
Legal
Latest from Bitrix24
The Role of AI in Improving Customer Engagement Strategies
Demystifying AI: Understanding Its Impact in Today's Business World
How to Start a Project Like a Pro: A Beginner's Ultimate Guide
Start for free
Log In
Log In
en
America
United States (English) América Latina (Español) Brasil (Português) México (Español) Colombia (Español)
Europe
Europe (English) Deutschland (Deutsch) France (Français) Polska (Polski) Italia (Italiano) United Kingdom (English)
Asia
India (English) Türkiye (Türkçe) 中国 (简体中文) 台灣 (繁體中文) Indonesia (Bahasa Indonesia) Malaysia (Bahasa Melayu) ประเทศไทย (ภาษาไทย) Việt Nam (Tiếng Việt) 日本 (日本語)
You can change your region here, if necessary
Blog Create Deals In Bitrix24 CRM Automatically With New Incoming Calls

Create Deals In Bitrix24 CRM Automatically With New Incoming Calls

Vlad Kovalskiy
1 min
5621
Updated: July 12, 2023
Vlad Kovalskiy
Updated: July 12, 2023
Create Deals In Bitrix24 CRM Automatically With New Incoming Calls
Bitrix24 offers a fully-featured mature telephony module with CRM integration. Use sales automation tools to win more deals faster. 

With Bitrix24 Simple CRM mode you can turn each new incoming call into a new deal automatically. 

In case you get a new call from the existing client (already registered in your CRM), this call will be linked to the existing deal in progress.

By default, new incoming deals appear in general pipeline. To automatically create new deals in different pipelines, configure CRM automation rules.
Most Popular
Bitrix24 Earns Several Important Industry Recognitions
Martha AI - Your Multilingual Support Companion
New BI Builder In Bitrix24 CRM
Bitrix24's Seamless Drive Integration and Collaborative Editing Explained
Bitrix24 Spring 2024 Live Webinars
You may also like
articles
webinars
glossary

Free. Unlimited. Online.

Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.

Start for free
You may also like
Effective Data Analysis and Reporting with BI Builder Datasets Updates
Effective Data Analysis and Reporting with BI Builder Datasets Updates
1 min
Meet Bitrix24 Prompt Library: A New Era Of Collaborative Content Creation
Meet Bitrix24 Prompt Library: A New Era Of Collaborative Content Creation
1 min
New Revamped Company Structure
New Revamped Company Structure
1 min
show more
123...3637 Next
Bitrix24
Product
Pricing
Media kit
Contact us
In the press
Sustainability
Bitrix24 Enterprise
Support
Helpdesk
Webinars
How-to videos
Contact support
Schedule a demo
Status
Courses
Resources
Blog
Articles
Solutions
Customer stories
Alternatives
Uses
Resources
On-premise
On-premise edition
Download
Documentation
Compare to
Asana
Clickup
Monday
Zoho
Trello
Hubspot
Microsoft Project
Deskera
Sharepoint
Odoo
Apps
Market
Mobile app
Desktop app
API/developers
Google API Services
Partners
Find a partner
Become a partner
Partner login
© 2025 Alaio
Privacy Overview

Cookies: This website uses cookies for analytical and technical reasons. ‘Analytical Cookies’ are inserted by Google Analytics to help us understand which countries our visitors come from, which pages they visit and what actions they take on this site. ‘Strictly Necessary Cookies’, as the name implies, are a type of cookies that are required for proper functioning of certain features of this website, such as the ability to use live chat. Disabling these cookies will disable access to those features and degrade your website experience.

Cookies of both types can be enabled or disabled within this plugin.

Cookie Settings
Cookie Policy

More information about our Cookie Policy

We use cookies to enhance your browsing experience - Find out more. By continuing to browse this site you are agreeing to our use of cookies. Change your cookie settings.
Got it