CiviCRM Alternative

Using Bitrix24 as a Free CiviCRM Alternative

CiviCRM is an open-source company that offers its services mainly to non-profit, non-governmental, and special interest groups. It is created to effectively manage donors, event registrants, case contacts, and grant funders. The company guarantees simplicity, high quality, and compatibility with continually evolving technologies.

The provider offers three levels of membership. The cost varies depending on whether you pay monthly or annually. Becoming a CiviCRM member reflects the commitment to sustaining this project. Since the company mainly focuses on the needs of non-profit organizations, it might not be suitable for every company.

If you are searching for an alternative to CiviCRM, Bitrix24 is a solution your company might benefit from. It offers a completely free cloud plan for an unlimited number of users.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.



Free Edition Open source Cloud-based/unlimited users
Demo Version
Contact Management
Custom Reporting
Custom Stages
Quotes ?
Invoices ?
External Integrations
Email Marketing
Event Planning
Personal Campaigns
Recycle Bin ?
Chat inside the Program ?
Mobile Solution
Timeline ?
Document Generator ? Fee-based

CiviCRM Overview

CiviCRM operates under the GNU AGPL version 3. The platform is very customizable, supports multiple languages, and is used by various organizations across the world. CiviCRM helps manage events, donations, campaigns, memberships, and activities.

Since the platform is open-source, it is free to download, use, and share. It is designed and sustained by the community that uses it. However, installing it on your server might be challenging if you do not have any programming skills. In this case, the company offers you a CiviCRM hosting provider.

Member support is the most significant part of sustaining the project. The cost for becoming a member starts at $20 per month. The CiviCRM basic option is intended for organizations that are new to the program. The empowering and sustaining member versions are suitable for extensive usage of the software.

CiviCRM syncs with CMS, which is designed for building and administering websites. It unlocks such opportunities as renewing membership, registering for events, and making financial contributions. Besides CMS, the platform syncs with Backdrop, Joomla, and WordPress.

The program can be downloaded from both the official website and SourceForge, which offers a centralized online location for the control of such projects.

CiviCRM is available in a mobile version. With its help, non-profits can use a full-featured program on their smartphones. The application also includes QR code ticketing for events.

The reviews say the platform does an excellent job at event registration and membership management. However, the interface is old-fashioned and requires updating.

CiviCRM Pros

Using CiviCRM comes with these advantages:
  • Open source
  • Multiple language support
  • Mobile solution
  • External integrations

CiviCRM Cons

The downsides of CiviCRM are the following:
  • Suitable mainly for non-profits
  • Lack of client support
  • Old-fashioned interface
  • Complicated self-installation

Bitrix24 Advantages

The advantages of choosing Bitrix24 are the following:
  • Free cloud plan
  • Self-hosted edition
  • Suitable for different companies
  • Mobile solution
  • Collaboration tools
  • Suitable for various businesses

Using Bitrix24 as an alternative to CiviCRM offers you the following advantages

Bitrix24 is suitable for various industries and companies of any size. With this platform, you get an unlimited number of deals, contacts, and companies in all its plans and editions. If you are looking for a set of advanced features for a large organization, you may want to consider the fee-based options.

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