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CiviCRM
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Bitrix24
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| Free Edition |
Open source |
Cloud-based/unlimited users |
| Demo Version |
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| Contact Management |
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| Customizability |
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| Custom Reporting |
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| Custom Stages |
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| Quotes |
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| Invoices |
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| External Integrations |
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| Email Marketing |
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| Event Planning |
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| Personal Campaigns |
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| Recycle Bin |
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| Chat inside the Program |
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| Mobile Solution |
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| Timeline |
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| Document Generator |
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Fee-based |
CiviCRM Overview
CiviCRM operates under the GNU AGPL version 3. The platform is very customizable, supports multiple languages, and is used by various organizations across the world. CiviCRM helps manage events, donations, campaigns, memberships, and activities.
Since the platform is open-source, it is free to download, use, and share. It is designed and sustained by the community that uses it. However, installing it on your server might be challenging if you do not have any programming skills. In this case, the company offers you a CiviCRM hosting provider.
Member support is the most significant part of sustaining the project. The cost for becoming a member starts at $20 per month. The CiviCRM basic option is intended for organizations that are new to the program. The empowering and sustaining member versions are suitable for extensive usage of the software.
CiviCRM syncs with CMS, which is designed for building and administering websites. It unlocks such opportunities as renewing membership, registering for events, and making financial contributions. Besides CMS, the platform syncs with Backdrop, Joomla, and WordPress.
The program can be downloaded from both the official website and SourceForge, which offers a centralized online location for the control of such projects.
CiviCRM is available in a mobile version. With its help, non-profits can use a full-featured program on their smartphones. The application also includes QR code ticketing for events.
The reviews say the platform does an excellent job at event registration and membership management. However, the interface is old-fashioned and requires updating.
CiviCRM Pros
Using CiviCRM comes with these advantages:
- Open source
- Multiple language support
- Mobile solution
- External integrations
CiviCRM Cons
The downsides of CiviCRM are the following:
- Suitable mainly for non-profits
- Lack of client support
- Old-fashioned interface
- Complicated self-installation
Bitrix24 Advantages
The advantages of choosing Bitrix24 are the following:
- Free cloud plan
- Self-hosted edition
- Suitable for different companies
- Mobile solution
- Collaboration tools
- Suitable for various businesses
Using Bitrix24 as an alternative to CiviCRM offers you the following advantages
Bitrix24 is suitable for various industries and companies of any size. With this platform, you get an unlimited number of deals, contacts, and companies in all its plans and editions. If you are looking for a set of advanced features for a large organization, you may want to consider the fee-based options.
