Close CRM Alternative

Bitrix24 as the most reliable alternative compared to Close CRM

Close CRM is delivering instruments that allow teams to perform their core functions with higher efficiency.

Close CRM is clearly not a cost-effective solution, given that Bitrix24 offers many features free of charge, which is beneficial to entrepreneurs operating with limited resources.

As far as Close CRM is concerned, the cheapest monthly package starts at $25 per user. Yet, only teams with less than 3 members can sign up for it. By comparison, Bitrix24 is free, regardless of how many employees there are in a team.

Bitrix24 has localized its services into over 15 foreign languages, while Close CRM is only available in English. What's more, SMS messaging is supported in a limited number of most English-speaking countries, which is a grave limitation for those who are based in the areas not included on the list of countries supported by this software.

Close CRM overview

Close CRM is all about the flawless integration of many different tools allowing teams to stay connected with clients.

Designed to optimize communication, Close CRM boasts an impressive set of instruments to keep employees productive. The key aspects of the software are as follows:
  • Eye-catching emails tailored from customizable templates
  • Detailed metrics on every single marketing campaign
  • Yet, Close CRM doesn't go beyond providing CRM features, unlike Bitrix24. For more detailed information regarding Close CRM capabilities, please refer to the following table.

    * Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

    Close CRM


    Automatic Responses for Incoming Messages
    Notifications and Reminders
    Phone Analytics
    Voice Logging
    Call Diversion
    Customer Profiling
    Contact Database 4 Unlimited
    Customizable Email Templates
    Progress Tracking
    Preparing and Sending Invoices
    Management of Prospective Customers 2.5 Unlimited
    Management of Sales Pipelines
    Product Catalog
    SMS Management System
    Integration with Other Social Media Platforms
    Timeline Management
    Voicemails and Greetings

    Close CRM pros

    • Users organize their numerous daily activities from searching leads to generating reports in one place, without having to switch between different applications.
    • The software includes many useful tools.

    Close CRM cons

    • Bigger teams cannot enjoy all the perks of the starter package, while more advanced packages are not affordable for groups of entrepreneurs on a tight budget.
    • The choice of CRM features in the starter package is far from being satisfactory.
    • SMS marketing is enabled for a limited number of countries.

    Major advantages of Bitrix24

    • Users will find many CRM tools that can take their businesses to new heights.
    • Along with CRM, Bitrix24 is heavily equipped with an incredible variety of capabilities, making it convenient to work on numerous tasks.
    • A comprehensive employee portal for communicating on a daily basis and staying updated on the latest news.

    All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at)

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