Creatio CRM Alternative

Using Bitrix24 as a Free Creatio CRM Alternative

Creatio CRM is heavily armed with a dizzying array of CRM capabilities, ensuring smooth automation and optimization of various business processes.
Creatio CRM is comprised of several distinct modules:
  • Marketing,
  • Sales,
  • and Service.
Each one of these modules is purchased separately. This could be a great option for teams looking for specific CRM tools. Yet, people who need an all-in-one solution will be frustrated, as buying several modules will make a huge dent in their budget.
Speaking of the Marketing module, the final cost of the package depends entirely on the number of users and active contacts. Thus, the least you will have to pay is nearly $995 a year, provided that there is only one member in your team who will use the program and work with 1,000 active contacts.
The Sales module includes three plans with an average monthly rate per user ranging from $30 up to $60.
The Service module includes two packages, with prices ranging between $45 and $60.
All things considered, Creatio CRM requires considerable investments, particularly for large-scale enterprises, and is obviously not the most budget-friendly alternative for smaller companies operating with limited resources. Contrary to Creatio CRM, Bitrix24 has built a solid reputation as an affordable CRM solution providing high-quality service, regardless of whether you choose to stick with its free plan or go for a paid tier.

Creatio CRM Overview

Every product in Creatio CRM includes a wide range of valuable tools.
The Marketing module is created to help companies manage complex promotional campaigns across different channels, create highly personalized messages, and support ongoing interaction with leads throughout their journeys.
The Sales module helps businesses in managing sales cycles from nurturing leads to closing deals and provides users with up-to-date metrics about the relationship between ad campaigns, customer engagement, and eventual sales.
The Service module includes a selection of tools to help businesses unify various means of communication in one environment and personalize interactions with clients at every single touchpoint.
Despite such an impressive list of functionalities, when compared to Bitrix24 it becomes clear that Creatio CRM can't satisfy the needs of businesses on a tight budget. Thus, Bitrix24 can maintain the perfect ratio between its value and the range of functions offered for this value.
For more information on the differences between Creatio CRM and Bitrix24 in terms of their capabilities, please refer to the table below.

Creatio CRM


Activity dashboard
Attendance management
Auto backup
Automatic call distributor
Billing and invoice
Telephone integration
Customizable fields
Employee portal
Goal setting and tracking
HR system
Email Integration
Social media integration
Sales Pipelines
Product catalog
Real-time reporting
Voice logging
Workflow configuration

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Creatio CRM Pros

  • 2-week free trial
  • Cloud and on-premise deployment
  • Intuitive UI

Creatio CRM Cons

  • Costly monthly subscription.
  • Lacks external integration
  • High entry costs for small teams

Advantages of using Bitrix24

  • Advanced HR management system
  • Social media integration
  • Automated replies
  • Unlmited task and projects with CRM

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