Product

Free Fonality Alternative

Using Bitrix24 as free Fonality Alternative

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Using Bitrix24 As Free Fonality Alternative

 The company is well-known for the Fonality phone systems it produces - for example, Fonality PBXtra, Fonality HUD, and also a cloud call center. Although these products are well-known on the market, used by quite a few companies, and - for the most part - do their job well, they are still not without flaws, especially when it comes to pricing.

That’s why some Fonality users wouldn’t mind finding an alternative to the product they are currently using. As it turns out, there are plenty of alternatives on the market and one of them just so happens to be Bitrix24.

Although Bitrix24 is not strictly a telephony tool (it’s actually much bigger than that), it does features all of the classic features of a telephony product, in addition to a full-featured contact center where you can track all your client communications no matter what channels you are using (telephony, email, social media, messengers, etc.).

That’s why Bitrix24 is a great free Fonality alternative, especially if you are looking for unified communications or call center solutions. Read on to find out more.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Fonality Pros

  • Enterprise-ready
  • Call center
  • Established vendor
  • Integrations

Fonality Cons

  • Pricey
  • No CRM
  • Lacks social collaboration
  • US/Australia only
  • requires a high-speed Internet connection

Bitrix24 Advantages

  • CRM+Call Center in one
  • International telephony
  • Unlimited users free
  • Ready to use in 5 minutes
  • Cloud and on-premise
  • iOS, Android, Mac, PC apps

See why content-customers love Bitrix24

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Bitrix24 comes with several dozen integrations available in Bitrix24.Market. You can also create your own apps using our REST API.

All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at) bitrix24.com.

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