Free JustCall Alternative

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Using Bitrix24 as a Free JustCall Alternative

JustCall works great as a call center solution, featuring over 40 integrations and allowing sales reps to organize their daily communication. If you are not interested in more advanced options that can make it possible for you to manage your business operations at multiple levels, then JustCall is a reasonable alternative. It offers simple but essential features to help you stay connected with clients living in different parts of the world.

Yet, when Bitrix24 comes into play, it becomes evident that in terms of its functionality, JustCall cannot keep up with its competitor. And the great news is that a substantial number of CRM and project management features offered by Bitrix24 are available entirely for free, while JustCall doesn't even offer a free trial.

JustCall Overview

JustCall is a cloud-based phone system designed for remote sales reps and support teams. It enables various businesses to create an international call center and connect with prospects in nearly 70 countries.

What makes JustCall so distinctive compared to many other similar options is an array of features serving the operational needs of a broad range of industries from education to healthcare.

In most general terms, these are some of the most powerful features one can take advantage of while using JustCall for business purposes.

  • JustCall automatically saves all the call-related details, including call logs, call recording, notes, SMS details, and more. It handles most of the boring and repetitive tasks, allowing reps to focus on the actual conversation.

  • Lead acquisition and nurturing. One of its prominent tools includes a click-to-call button, which helps prospects connect with sales reps in one click. JustCall also enables teams to make and receive calls and SMS from the web, desktop, and mobile applications.

  • Country Coverage for Phone Calls. JustCall makes it possible for businesses to connect with clients and prospects in nearly 70 countries. What's more, by acquiring local phone numbers, you'll be able to build trust in your product among overseas clients.

There is no denying that JustCall can become a viable solution for teams looking for an efficient cloud phone system. However, all this you can also find in Bitrix24, which can benefit your business in many ways. More specifically, besides inbuilt cloud telephony, teams can manage interactions with clients across multiple touchpoints using its highly advanced CRM and Project management tools.

And speaking of the capabilities of Bitrix24 compared to JustCall, the table below will help you get a better idea of what to expect from these platforms. Since there is no free solution offered by JustCall, below are the features available in its standard monthly plan priced at $20 per user.




Application programming interface

Free AI Assistant

Data dashboard

Attendance management

Automatic backup

Auto dialer

Automatic call distributor

Automated replies for messages

Billing and invoicing


Call and SMS analytics

Call tracking

Call rating


Client profile

Customizable workflows


Document management

Discount templates

Employee portal

Goal setting and tracking

Integration with email

Integration with social media 

Interactive voice response

Kanban view

Online storage

Online store


Project management

Public and private workgroups

Quote management

Automated reminders

Product catalog

Reporting and statistics

Video conferencing

* Please note that the information may have changed since the publication.
   For current prices and features please visit Bitrix24 pricing page.

JustCall Pros

  • Employees can make calls from any place and using any device.
  • Advanced automated call and SMS system.
  • Local phone numbers in a broad range of countries.

JustCall Cons

  • No free tier.
  • Narrow scope of features for lead acquisition.
  • Need a very strong and stable internet connection.

Bitrix24 Advantages

  • Feature-rich platform
  • Powerful CRM
  • Integrations for better lead nurturing
  • Free plan
  • Marketing automation

See why content-customers love Bitrix24

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Integrated with your favorite tools

Bitrix24 comes with several dozen integrations available in Bitrix24.Market. You can also create your own apps using our REST API.

All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at)

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