Lion Desk CRM Alternative

Bitrix24 compared to LionDesk CRM

Unlike other alternatives that can be easily customized according to the demands of a particular industry, LionDesk CRM is mostly used by realtors, agents, and lenders. This clearly explains why the total amount of emails and text messages users can send per month is considerably limited in all the plans.

Despite a few attractive features that many users find beneficial for their work, LionDesk CRM is packed with quite a standard range of tools you can find elsewhere. More importantly, they are priced aggressively, with paid plans ranging from $21 to $83 a month. This wouldn't be an issue if there were no other more competitive CRM solutions.

Bitrix24 includes most CRM capabilities you can find in LionDesk CRM entirely for free. Even if you decide to opt for one of the paid plans, it will still cost you less compared to LionDesk CRM.

Bitrix24 is a flexible platform, which means you can easily customize it to your needs, regardless of your occupation.

LionDesk CRM overview

LionDesk CRM is designed to help real estate professionals create a better workspace.

LionDesk CRM has several features that are not present in many other CRM alternatives, including Bitrix24.
  1. The software allows users to send videos in emails and text messages, which makes the interaction with customers even more engaging.
  2. With LionDesk CRM, agents can track emails and receive notifications about leads and customers who open emails or click on the links. This helps to weed out unresponsive or uninterested clients.
  3. LionDesk CRM includes an AI-powered ISA which helps agents to capture, nurture and manage leads.
Besides these widely advertised capabilities, LionDesk CRM provides a variety of costly CRM tools users get for free with Bitrix24. For more on LionDesk CRM's core features, please refer to the following table.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Liondesk CRM


Activity dashboard
Data backup
Automated responses
Business calendar
Calendar sync
Voice logging
Auto call distribution
Click tracking
Contact database
Conversion tracking
Email integration
Document management
Custom knowledge base
Set/track objectives
Lead management
Sales pipelines
Product catalog
Workflow management

LionDesk CRM Pros

  • Send videos inside emails and text messages as part of marketing campaigns.
  • An AI-powered inside sales agent monitors consumer behavior and holds meaningful conversations with leads, answering their questions and providing them with all the relevant information about products.
  • Quick access to new leads, displayed in their newsfeed, which allows sales professionals to contact them immediately if necessary.

LionDesk CRM Cons

  • Does not feature a range of customizable data fields, including timelines, areas of interest of prospects and clients, etc.
  • The mobile app doesn't provide the same amount of CRM tools the desktop version does.
  • No recurring email campaigns that could be sent out to customers on certain dates.

Bitrix24 Advantages

  • Range of visual representation tools that organize data in a visually appealing manner, including Gantt charts and Kanban boards.
  • Qualify leads, allowing sales reps to focus on those people who are more likely to convert.
  • Create customizable, automated funnels with triggers, moving leads and customers between different funnel stages.
  • Users can issue invoices and accept payments via different platforms and methods or even set up recurring invoices to be delivered to clients on appointed dates.

All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at)

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