Free Olark alternative
What makes Bitrix24 better than 99% of other solutions on the market?
Using Bitrix24 as a free Olark alternative
You can use Bitrix24 Open Channels as free Olark alternative. But Bitrix24 is much more than just a live chat widget for your website. Bitrix24 also has a callback widget and custom online forms. It works with Facebook, Telegram, Slack and other popular messengers and social networks. Most importantly, it comes with a fully-featured free CRM.
The idea behind Bitrix24 is simple. It doesn't matter how a client contacts you - live chat, social network, telephone call, email, instant messenger - this information will be saved to our CRM so that you can track and market to that person.
Whereas other live chat solutions stop at the initial contact, Bitrix24 gives you email and telemarketing, quotes, invoices, online payments and 35+ other sales automation tools.
So, read Olark reviews, look at other competitors, compare pricing with Bitrix24 and make your choice.
| Features | Olark | Bitrix24 |
| Free users | ||
| AI Assistant | ||
| Free sessions | ||
| Website widget | ||
| Routing rules | ||
| Canned responses | ||
| Agent rating | ||
| After-hours form | ||
| Concurrent chats | ||
| Own branding | ||
| Chat history | ||
| Mobile chat | ||
| CRM Integration | ||
| Omnichannel | ||
| Video/Audio chat | ||
| Task Management | ||
| Source code | ||
| Mobile App | ||
| API |
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
Olark Pros
- Chat only
- Easy to use
- Large userbase
- Powerful
Olark Cons
- Limited free plan
- Per user pricing
- Limited collaboration
- No CRM
Bitrix24 Advantages
- Multiple collaboration tools
- Omnichannel Contact Center
- Free professional CRM
- Website builder with templates
- Unlimited database and history of interactions
- AI Powered
See why content-customers love Bitrix24
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Integrations
Bitrix24 comes with several dozen integrations available in Bitrix24 Market. You can also create your own apps using our REST API.
All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at) bitrix24.com.