Olark alternative

Using Bitrix24 as a free Olark alternative

You can use Bitrix24 Open Channels as free Olark alternative. But Bitrix24 is much more than just a live chat widget for your website. Bitrix24 also has a callback widget, it works with Facebook, Viber, Telegram, Slack and other popular messengers and social networks. Most importantly, it comes with a full featured free CRM.

The idea behind Bitrix24 is simple. It doesn't matter how a client contacts you - live chat, social network, telephone call, email, instant messenger - this information will be saved to our CRM so that you can track and market to that person. Whereas other live chat solutions stop at the initial contact, Bitrix24 gives you email and telemarketing, quotes, invoices, online payments and 35+ other sales automation tools.

So, read Olark reviews, look at other competitors, compare pricing with Bitrix24 and make your choice.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Olark

Bitrix24

Free users 1 12
Free sessions ? Unlimited
Website widget
Website not required ?
Routing rules
Canned responses Beta
Conversation transfer
Agent rating
After-hours form
Concurrent chats
Own branding
Chat history
Mobile chat
CRM included
Omnichannel
Video/Audio chat ?
Tasks & Projects
Source code ?
Mobile App
API
Marketplace

Olark Pros

  • Chat only
  • Easy to use
  • Large userbase
  • Powerful

Olark Cons

  • Limited free plan
  • Per user pricing
  • No CRM
  • Limited collaboration

Using Bitrix24 as Olark alternative gives you the following advantages

  • 12 agents free
  • CRM
  • Omnichannel
  • Sales automation

All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at) bitrix24.com.

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