Olark alternative

Using Bitrix24 as a free Olark alternative

You can use Bitrix24 Open Channels as free Olark alternative. But Bitrix24 is much more than just a live chat widget for your website. Bitrix24 also has a callback widget, it works with Facebook, Viber, Telegram, Slack, WeChat and other popular messengers and social networks. Most importantly, it comes with a full featured free CRM.

The idea behind Bitrix24 is simple. It doesn't matter how a client contacts you - live chat, social network, telephone call, email, instant messenger - this information will be saved to our CRM so that you can track and market to that person. Whereas other live chat solutions stop at the initial contact, Bitrix24 gives you email and telemarketing, quotes, invoices, online payments and 35+ other sales automation tools.

So, read Olark reviews, look at other competitors, compare pricing with Bitrix24 and make your choice.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
  • Olark Bitrix24
    Free users 1 12
    Free sessions ? Unlimited
    Website widget + +
    Website not required ? +
    Routing rules + +
    Canned responses + Beta
    Conversation transfer + +
    Agent rating + +
    After-hours form + +
    Concurrent chats + +
    Own branding + +
    Chat history + +
    Mobile chat + +
    CRM included - +
    Omnichannel - +
    Video/Audio chat ? +
    Tasks & Projects - +
    Source code ? +
    Mobile App + +
    API + +
    Marketplace + +

    • Olark Pros

      • Chat only
      • Easy to use
      • Large userbase
      • Powerful
    • Olark Cons

      • Limited free plan
      • Per user pricing
      • No CRM
      • Limited collaboration
    • Using Bitrix24 as Olark alternative gives you the following advantages

      • 12 agents free
      • CRM
      • Omnichannel
      • Sales automation

are already using Bitrix24