SugarCRM alternative

Using Bitrix24 as free SugarCRM alternative

SugarCRM is one of the most popular open source CRM solutions on the market. It is highly customizable and comes with a full set of standard customer relationship management tools. However, it's very aggressively priced and most often requires additional services of SugarCRM consultants, making Bitrix24 the best free SugarCRM alternative in many cases. Here's a side by side feature comparison between SugarCRM and Bitrix24 to help you decide.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

	SugarCRM	Bitrix24
Price	$35-$150 user/mo	12 users free or $199 / mo unlimited users
CRM	+	+
Mobile CRM	+	+
Social CRM	+	-
Email Marketing	-	+
Telephony	-	+
Sales Training	-	+
Partner Portal	-	+
DocManagement	-	+
Mail Server	-	+
Social Intranet	-	+
HR System	-	+
Time Management	-	+
Workflow	-	+
Source Code	+	+
API	+	+
Marketplace	+	+

SugarCRM Pros
- Open source
- Social CRM
- Large community
- SugarExchange
SugarCRM Cons
- High per user pricing
- Labor intensive
- Few collaboration tools
- Poor adoption
Bitrix24 Advantages
- Telephony is integrated with CRM, no setup necessary
- Comes with 35+ business tools
- No per user pricing, free or $99-$199/mo unlimited users
- Mobile and desktop apps

All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at) bitrix24.com.

3,500,000+

organizations
are already using Bitrix24

SugarCRM alternative

Using Bitrix24 as free SugarCRM alternative

SugarCRM Pros

SugarCRM Cons

Bitrix24 Advantages