Tryton CRM Alternative

Using Bitrix24 as a Free Tryton Alternative

Unlike many other software providers, Tryton does not charge any fees and is only accessible as a desktop version for Windows and macOS.
What makes Tryton so different from Bitrix24 is that it is mainly developed to help users manage various business processes from accounting to trade, rather than address various CRM functionalities.
Given that Bitrix24 comes with an entirely free plan, packed with all the essentials one would require for a comfortable journey along sales pipelines, Tryton doesn't stand any chance.

Tryton Overview

Tryton is not purely a CRM platform. Initially released in 2008 in Belgium, this business management program includes a range of applications that allow users to manage most processes on an ongoing basis. The program's features cover the following domains:
  • financial accounting,
  • sales,
  • shipping,
  • purchasing,
  • supply chain,
  • CRM,
  • manufacturing, and more.
Thus, Tryton is more commonly referred to as an enterprise resource planning solution, whereas CRM is only one of its integrated features. However, in terms of which particular tools customers can employ, there is no further information provided by the vendor, besides that some CRM features can be found in the modules other than CRM.
To be more specific, opportunity management tools can be found in the sales module, while the contact book is stored in the party module, designed specifically to manage information about people and organizations. These features can be linked to CRM, but such structure becomes unnecessarily too complex to handle.
By now it is obvious that Tryton isn't the best alternative for enterprises looking for a straightforward and sophisticated CRM solution, as it doesn't come any closer to what Bitrix24 can offer.

To learn about the capabilities of Tryton and Bitrix24, please refer to the following table.

Tryton CRM

Bitrix24

API
Activity dashboard
Auto backup
Automatic call distributor
Billing and invoicing
Chat
CTI (Computer-telephone integration)
Documents ?
Employee portal
Goal setting and tracking ?
HR system
Integration with email service providers ?
Integration with social media platforms
Online storage ?
Pipelines ?
Product catalog
Projects
Quotes
Reporting and statistics
Voice logging
Workflow configuration

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Pega CRM Pros

  • Pega CRM is empowered by robust AI capabilities.
  • A list of use cases on the internet site helps to understand how other teams use the program and what pitfalls they faced along the way.

Pega CRM Cons

  • It takes a lot of effort to learn how the software works.
  • Pega CRM has fairly limited customization capabilities.
  • The service is too expensive.
  • Due to its complexity and high cost of entry, the service is not suitable for micro businesses on a budget.

Advantages of Bitrix24

  • It is suitable for any team, regardless of its size.
  • All the packages are reasonably priced.
  • Integration with a number of social networks allows sales professionals to stay connected with clients.
  • A comprehensive choice of project and task management capabilities along with CRM.

All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at) bitrix24.com.

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