VanillaSoft Alternative

Bitrix24 as a free VanillaSoft alternative

VanillaSoft is one of the most successful cloud-based telemarketing and sales engagement platforms, designed specifically to meet the needs of call centers and sales teams across all industries. Based on 141 VanillaSoft reviews, the platform receives the highest overall rating of 4.7/5 against 4/5 for Bitrix24, according to 415 reviews.

Unlike VanillaSoft, Bitrix24 provides its customers with a wider range of tools and functions for running a successful business. When comparing VanillaSoft and Bitrix24, the advantage goes to Bitrix24. Bitrix24 offers excellent opportunities for all team members to communicate via public, private chats and video conferencing, so that everyone can stay up to date with the company's latest agenda.

Compared to VanillaSoft, Bitrix24 offers a number of valuable tools that help you manage and monitor projects and tasks, which maximize work efficiency and allows you to achieve all business objectives. Choose what employees are more suitable for a specific task and keep track of their progress.

Next, Bitrix24 is not only able to provide all the basic CRM services VanillaSoft does but also does much more. Promote your products via email and SMS marketing, calling, social ads, and more. With built-in algorithms, analyzing and managing efficiency of marketing campaigns is very easy.

Finally, Bitrix24 also wins on pricing. With the most advanced business plan at $200, you get an overwhelming number of tools that can take your sales to a whole new level. It is worth noting that the most affordable plan at $24 can cover all the basic needs of a small or average-sized business. For a limited time Bitrix24 offers unlimited users free, so no matter the size of your business you can try out Bitrix24 100% free.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.



Absence Management
Activity Dashboard
Activity Tracking
Auto dialing
Check Lists
Client Profile
CRM Analytics
Email Marketing
Events Planner
Lead Distribution
Lead Scoring
Mobile-based App IOS, Android
Online Storage 5GB to 1,024GB
Pricing $80 per person per month, plus extra charges $0 - $199 per month
Product Catalog
Video Announcements
Video Calls

VanillaSoft Pros

  • Easy to navigate
  • Easy access to data and statistics
  • Customizable email templates
  • Calls can be recorded for training purposes
  • Auto-dialing
  • Scripting software
  • Built-in CRM
  • CRM can notify a user when email is opened

VanillaSoft Cons

  • Primarily a calling software
  • No mobile app available
  • Interface could be improved
  • Pricing starts at $80 per month

Bitrix24 Advantages

  • Flexible pricing. Use it for free and have all the basics covered. (CRM or Tasks and Projects). Also, choose the most suitable plan at a reasonable price.
  • You do not have to use several apps for solving different issues. Along with all the essential CRM features, Bitrix24 offers powerful capabilities for employee management, data storage and communication.
  • Unlike VanillaSoft, the software is compatible with IOS and Android, so you can deal with urgent issues and stay connected with your team wherever you are.

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