TeleCMI Telephony by Bitrix24 Integrations

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TeleCMI Telephony

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Installations

13
Developer

Bitrix24 Integrations

Description

With TeleCMI integrated into Bitrix24, all inbound and outbound calls are automatically logged in the CRM. The app creates new leads for unknown numbers, assigns responsible agents, and tracks the call source.

Installation instructions

Technical support

Data security

Added: 12/16/2025

Technical Support

If you are facing an issue or would like to receive some more information about the app, kindly contact Bitrix24 support team. Our Integrations support team will be happy to assist you in queries of any kind.

Installation instructions

Complete standard installation procedure and follow instructions inside the app

Data security

Learn more

TeleCMI Telephony

The application requests access to the following data:

CRM

full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.

Telephony

restricted access: view, create, edit and delete outgoing call lines; search CRM clients by phone number; view, create, edit and delete SIP lines; manage call info pane and view call statistics

Users (basic)

read user list and contact information

Chat and Notifications

full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages

Telephony (outbound calls)

restricted access: make outgoing calls via built-in telephony

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