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TeleCMI Telephony
TeleCMI Telephony
Receive and make calls from Bitrix24 via TeleCMI telephony.
Install
Free
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RatingNo ratings
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Installations3
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DeveloperBitrix24 Integrations
Description
With TeleCMI integrated into Bitrix24, all inbound and outbound calls are automatically logged in the CRM. The app creates new leads for unknown numbers, assigns responsible agents, and tracks the call source.
Technical Support
If you are facing an issue or would like to receive some more information about the app, kindly contact Bitrix24 support team. Our Integrations support team will be happy to assist you in queries of any kind.
Installation instructions
Complete standard installation procedure and follow instructions inside the app
Data security
TeleCMI Telephony
The application requests access to the following data:
CRM
full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.
Telephony
restricted access: view, create, edit and delete outgoing call lines; search CRM clients by phone number; view, create, edit and delete SIP lines; manage call info pane and view call statistics
Users (basic)
read user list and contact information
Chat and Notifications
full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages
Telephony (outbound calls)
restricted access: make outgoing calls via built-in telephony
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