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Customer Service

7 Effective Customer Communication Strategies

Communication is something we do almost all the hours of each day, customer communication is more intricate and detailed than everyday conversations because it serves a purpose and aims to accomplish something for the company and customer. And so, here are 7 effective communication strategies.

7 min read

Customer Service

How to Write a Business Proposal [Examples + Template]

This article, will help you to understand what a business proposal is and how you will be able to write such an offer. Also, we will provide some examples of business proposal ideas and business proposal templates for better understanding.

10 min read

8 Popular Mobile and Social Media Messaging Apps to Implement into Your Service Strategy

Customer Service

Get to know the brief characteristics and competitive advantages of eight messaging apps that are highly popular on a global scale. We will help you feel comfortable to make an informed and impartial decision on which of these solutions you would prefer to use.

6 min read

Customer Service

8 Benefits Of Implementing a Live Chat On Your Website

You might have noticed over the past few years that phone-based customer service is being replaced — quite rapidly — by live chat websites. Whether you’re a fan of them or not, it’s a good idea to think about why companies are making this switch.

5 min read

Customer Service

How Customer Centricity Can Boost Your Business

In recent years, more and more consumers are more conscious of how and where they spend their money. They tend to look more deeply into the background of a company, its online presence. This is how customer centricity can boost your business.

6 min read

Customer Service

Customer Relationship Management. Best CRM for IT

Since business and trade have moved to the internet, it is becoming increasingly more difficult to find and retain customers and compete with the increasing numbers of service providers. In this article, we shall discuss the significance of effective CRM practices for successful business operations, particularly in the IT sector.

12 min read

Customer Service

7 Essential Tips For Effective Remote Client Management

Client management demands a delicate mix of communication, honesty, and high-quality output. Working remotely should never compromise client relations since clients breathe life into the business. Here, we will touch on the 7 essential tips for effective remote client management.

6 min read

Customer Service

How to Create a Customer Journey Map

One of the ways to find excellent ideas for increasing the number of sales in your company is to build a customer journey map. But... How?

11 min read

Customer Service

9 Simple Effective Client Management Skills to Practice

Customer service has come on leaps and bounds in recent years. However, whether it’s the overused “the customer is always right”, or having a dedicated customer success department, one thing is for sure — clients are at the center of every business.

5 min read

Customer Service

Five Rules for Successful Remote Sales With Bitrix24 CRM

In this article, we are going to talk about the current trends and challenges of the consumer market while also focusing on the transition from physical sales to remote sales using Bitrix24 CRM.

13 min read

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