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Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get quotes, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI reports
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
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Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
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Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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What Is Micro Marketing?
Marketing
What Is Micro Marketing?
In today's world, micro marketing is becoming more and more essential than basic operational operations as a tool in conducting business. Not everyone can teach marketing newbies about social media's value by simply explaining what it is.
16 min read
Vertical Marketing Systems: General Overview
Marketing
Vertical Marketing Systems: General Overview
In this article, we'll discuss various types of vertical marketing, review the advantages of a vertical marketing system, and provide general guidelines on developing your own strategy if you decide that vertical marketing is the right choice for you.
7 min read
8 Digital Marketing Tips for Restaurants
Marketing
8 Digital Marketing Tips for Restaurants
People say that the restaurant industry is one of the toughest ones to crack because everyone’s tastes and cravings change from one day to the next. So, what can set your restaurant apart from the rest? What can help your eatery succeed? The answer to these is restaurant marketing. Digital marketing, that is.
6 min read
What Is Customer Value in Marketing?
Marketing
What Is Customer Value in Marketing?
There are numerous definitions of customer value, and choosing the right one and using its benefits will come in handy. Stay tuned to find out how to keep the balance between theory and practice with customer value in the marketing field.
12 min read
10 Crucial Digital Marketing Tips for Law Firms
Marketing
10 Crucial Digital Marketing Tips for Law Firms
Law firms aren’t exactly known for striking marketing campaigns that break the internet. But that only gives you more room to stand out online. So if you’re looking for ways to improve your presence on the internet, read on to discover our 10 crucial digital marketing tips for law firms.
5 min read
Sales Promotion – Definition, Examples & Strategies
Marketing
Sales Promotion – Definition, Examples & Strategies
Get to know about different categories and types of promotions with their respective benefits and peculiarities. The text is not targeted to any particular type of business, so merchants from nearly any sphere should benefit from this information.
15 min read
7 of the best email newsletter software in 2024
Marketing
7 of the best email newsletter software in 2024
By now, all the best email newsletter software solutions come with responsive emails as standard, but there are still a lot of features that differentiate the best from the good. So read on to find the best newsletter software for you and your budget.
10 min read
The 20 Best Free Marketing Tools in 2024
Marketing
The 20 Best Free Marketing Tools in 2024
The year 2023 hit a lot of companies hard and if that sounds familiar to you, we’re here to help! Small businesses and entrepreneurs are unlikely to have too much budget at the moment, which is why we’ve put together our 10 best free marketing tools for 2024.
12 min read
The Top 6 Free Market Research Tools This Year
Marketing
The Top 6 Free Market Research Tools This Year
It’s true that some free platforms give you exactly what you pay for — nothing. Lucky for you, we’ve put together the top 6 free marketing research tools this year so you can save your time and effort for what you’re best at.
5 min read
What Does a Digital Marketing Specialist Do? 10 Must-Have Skills
Marketing
What Does a Digital Marketing Specialist Do? 10 Must-Have Skills
This article features a list of essential digital marketing specialist's skills as well as valuable educational tips.
7 min read
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