Free B2C CRM

Bitrix24 is the leading free B2C CRM software with 9 million clients. Cloud and open-source. Sell more with Bitrix24.

What makes Bitrix24 #1 free B2C CRM solution? With over 5 million users in 186 countries, we know what businesses need in order to sell their goods and services effectively to their customers.

First, you need lead capture. Any time a prospective client sends you an email, calls you, contacts you via social network or mobile messenger, fills the web form out or uses website live chat, this information is saved automatically to your B2C CRM.

Second, you need multi-channel CRM in order to send special offers and provide outstanding customer support via SMS, emails, Facebook or other channels.

How about quotes and invoices? Or marketing automation? Or sales management? Yep, all of these features are available in our CRM and even project management.

Free Bitrix24 plan comes with unlimited customer records and is limited to 12 CRM agents. If you need more users, simply pick the cloud plan that works for you. Remember, Bitrix24 doesn’t use per user pricing, so your Bitrix24 cost will stay the same even as your employee headcount expands.

Would you rather use open source edition that can be installed on your own server? This option is available to you as well.

Bitrix24 has been rated a top CRM by PCMagCIO magazineForbes and many others. Register your free account today and see your sales soar.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Unlimited users free
  • Custom quotes and invoice 
  • 5GB free online storage
  • Web based and on premise
  • Unlimited CRM records free
  • CRM Import/Export
  • Flexible access rights
  • Free mobile apps for iOS and Android
  • API and source code available

Best Free CRM

  • Leads/Contacts/Companies/Deals
  • Custom sales stages
  • Custom fields in CRM
  • Quotes and Invoices
  • Products and Product Catalog
  • CRM activity stream
  • Currencies and taxes

Import & Export

  • Excel & CSV
  • Email to lead
  • Call to lead
  • Web to lead (external web forms)
  • Manual entry
  • Mobile entry

Sales Automation

  • Custom workflows (business processes)
  • Email marketing
  • Access rights
  • Automatic lead assignment
  • Sales funnel
  • CRM reports
  • Tasks and documents
  • Calendar and scheduling

Call Center and Telemarketing

  • Incoming calls
  • Outbound calls
  • Rent local number
  • Rent toll free number
  • Use your number
  • Call recording
  • Call forwarding

For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.

Be sure to check out other Bitrix24 tools:
9,000,000+ organizations have chosen Bitrix24