Choosing Bitrix24 as a contact center software has a number of advantages:
The biggest advantage is that Bitrix24 is free. During this difficult time, Bitrix24 is offering unlimited users free.
Yes, that’s right. You can now switch your whole team to Bitrix24 100% free.
Register your Bitrix24 account today and get free access to 35+ business tools.
Call Center with Help Desk
Call center feature in Bitrix24 allows inbound and outbound calls, call recording and quality control, IVR and phone number rental, including toll free (1-888).
Reports and Routing, Email and Team Inboxes features are also available inside Bitrix24 as cloud contact center software. In case you need classic helpdesk software with ticketing, the Helpdesk module is available in on-premise editions of Bitrix24.
Live Chat and Website Builder
Set a live chat widget that works with any website, entire website or a specific page.
Don’t have a website yet? Create a free website or a landing page in Bitrix24.Sites, a free feature inside your Bitrix24 account.
Social Media Messengers
Bitrix24 can be connected with popular social media messengers such as Facebook Messenger, Instagram, Viber, Telegram, WhatsApp (free third-party integration), Slack, Skype, Twilio in one contact center platform.
All messages are then stored in your Bitrix24 CRM (also free) and can be handled all in one place.
Bitrix24 cloud contact center software will make day to day operations easier and more efficient. Take Bitrix24 for a test drive today.