Free CRM with Automation

Bitrix24 #1 free CRM automation software. Sales automation, marketing automation, workflow automation, email automation, call center automation.
Bitrix24 is a free CRM with workflow, sales, and marketing automation #1. Nobody else gives you as much for free.

What kind of automation scenarios you can run with Bitrix24? You can use the platform to automatically assign leads to agents in CRM based on given criteria. You can use Bitrix24 for any types of approvals – leave requests, business trips, expense reporting, purchase requests. Bitrix24 can be set up as an autoresponder, do drip marketing campaigns and perform other standard email automation scenarios. Tasks can be created automatically for your employees when a condition is met. Events can be scheduled automatically in Bitrix24 calendars as well.

The self hosted version of Bitrix24 comes with open source code and gives you even more automation options. Helpdesk and ticketingcontract managementtime management, and call center automation are just a few examples. Bitrix24 can track the sources of your customers, tell you which invoices haven’t been paid, build sales projections and do much more. APIs are available for both cloud and self hosted versions. API access is free.

Register now or check out videos and CRM manual for a quick start.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Unlimited users free 
  • 5GB free online storage
  • Web based and on premise
  • Unlimited CRM records free
  • CRM Import/Export
  • Flexible access rights
  • Free mobile apps for iOS and Android
  • API and source code available

Best Web Based CRM

  • Leads/Contacts/Companies/Deals
  • Custom sales stages
  • Custom fields in CRM
  • Quotes and Invoices
  • Products and Product Catalog
  • CRM activity stream
  • Currencies and taxes

Import & Export

  • Excel & CSV
  • Email to lead
  • Call to lead
  • Web to lead (external web forms)
  • Manual entry
  • Mobile entry

Sales automation

  • Custom workflows (business processes)
  • Email marketing
  • Access rights
  • Automatic lead assignment
  • Sales funnel
  • CRM reports
  • Tasks and documents
  • Calendar and scheduling

Call Center and Telemarketing

  • Incoming calls
  • Outbound calls
  • Rent local number
  • Rent toll free number
  • Use your number
  • Call recording
  • Call forwarding

For more information about Bitrix24, head over to our training courses. We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools. To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.

Be sure to check out other Bitrix24 tools:
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