Free hosted CRM

Bitrix24 is a fully featured free hosted CRM unlike any other. First, it's available BOTH in cloud and on premise (a.k.a hosted CRM and self hosted CRM). Second, it comes with over 20 free sales tools, including email marketing, workflow automation, document management, quotes and invoices, product catalog, virtual call center, videoconferencing and much more. Finally, it's highly customizable - you can change forms, add fields, company logo and so on. Open source code is available in the self hosted edition. Bitrix24 videos and CRM manual are available.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic features

12 users free/$99 unlimited users
Free daily backups
5GB free online storage
Hosted and self hosted
Unlimited CRM records free
CRM Import/Export
Flexible access rights
Free mobile apps for iOS and Android
API and source code available

Fully featured free CRM

The following core sales tools are available and unlimited in free edition of Bitrix24:

Leads/Contacts/Companies/Deals
Custom sales stages
Custom fields in CRM
Quotes and Invoices
Products and Product Catalog
CRM activity stream
Currencies and taxes
Learn more

Free hosted CRM system with quotes and invoices

Import & Export

Bitrix24 comes with a number of options when it comes to data import or export, includin:

Excel & CSV
Email to lead
Call to lead
Web to lead (external web forms)
Manual entry
Mobile entry

Free self hosted CRM system data import export

Sales automation

Sales automation is key to beating your sales quota and increasing profits. With Bitrix24 you get:

Custom workflows (business processes)
Email marketing
Access rights
Automatic lead assignment
Sales funnel
CRM reports
Tasks and documents
Calendar and scheduling

Free hosted call center

Telephone is still #1 tool for sales. Whether you do telemarketing or need call center for incoming inquiries, Bitrix24 will suite your needs:

Incoming calls
Outbound calls
Rent local number
Rent toll free number
Use your number
Call recording
Call forwarding
Learn more

Bitrix24 CRM manual is available here. If you are interested in buying self-hosted editions of Bitrix24, which come with API, CMS and source code, can be easily customized and integrated with other tools, please download a trial version here.