The basic definition of a word 'lead' is anyone who is a potential customer but hasn't purchased from you yet. So, by definition lead tracking system is software or service that helps you generate leads, process them efficiently and convert potential opportunities into real deals.
Bitrix24 is a fully featured lead tracking solution available both in cloud and as self-hosted software that you can install on your server (Bitrix24 comes with open source code). It supports full sales cycle from lead to deal and comes with a number of sales tools, like call center and email marketing. We understand that every business has a unique sales and lead management process. This is why Bitrix24 is extremely easy to customize and adapt to you needs. Track your leads and you’ll sell more!
You can fully automate lead tracking and set rules for automatic re-assignment leads to other agents, if the first one did not process assigned leads within a set period of time. Bitrix24 is also capable of alerting supervisors every time there are interruptions in automatic lead processing
. And with smart lead routing, any time your employees log out or go on break, they are excluded from a lead processing line.
Register today and join 10+ million business who already use Bitrix24 for effective lead tracking.
* As of August 1, 2021, this feature is only available for selected plans.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.