here are plenty of ways to contact existing and potential customers. Individual and bulk messaging in one of them. Thus, having a CRM system that is integrated with Twilio and other SMS sending services gives a number of advantages. Such a system is called Bitrix24.
Bitrix24 is a popular cloud CRM, contact center and CRM marketing solution offering a wide choice of the best options like voice broadcasting, campaigns in messengers, email and sms campaigns with client base segmentation and custom targeted messaging.
As Bitrix24 CRM integrates with Twilio, you can receive and process messages in Bitirx24 CRM. The history of all interactions is also saved inside your Birix24 account, that can be accessed in browsers, via Windows and Mac desktop apps as well as on iOS and Android mobile devices. The integration setup is easy. You just need to register your Bitrix24 account, your Twilio account and a few more steps.
Alongside Twilio Bitrix24 works with many popular telephony systems, like Asterisk, 3CX, Zadarma, Free PBX, RingCentral, Plivo, Zoiper and others.
What is more, in a Bitrix24 Contact Center module you can configure webmail, website widgets, website forms, callback and integrations with popular social networks like Viber, Facebook, Facebook Comments, Telegram, Instagram. And yes, you get multiple ways to reach each client via telephony, email, SMS, social network and handle all communications in one unified platform.
Resister your Bitrix24 account to join over 10 million users who are already using Bitrix24 to deliver excellent customer service.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.