Lead distribution software

Bitrix24 #1 free lead distribution software. Route incoming leads between your agents efficiently and automatically. Cloud, mobile apps, open source code.

Lead distribution software

If you are looking for CRM that comes with lead distribution process automation, you've reached your destination. What is lead distribution and how does it work? You receive incoming leads or a regular basis. These leads need to be routed to an appropriate person inside your company. Of course, you can distribute leads manually, but a far better approach is to distribute leads automatically according to a set number of rules, like potential deal size.

Lead distribution process inside Bitrix24 can be unique to a selected lead source. For examples, this process is available specifically for telephony and allows you to distribute incoming calls evenly, strictly as enqueued or on all employees simultaneously (the phone rings for all available employees and the first person to pick up carries on with the conversation).

A similar distribution process is available for website live chat enquiries, and you can select another group of employees who are responsible for this communication channel. Likewise, queues are available for email, website forms, social media inquiries and so on.

It's important to understand distribution of leads inside Bitrix24 is just a small part of automatic lead processing capabilities available to you. You can automate a number of the sales processes, like email marketing, online advertising, status change, supervising workflows and others. Give Bitrix24 a try and prepare to fall in love with your new lead distribution platform. Did we mention that most of our CRM features are absolutely free?

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

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Basic features

  • Free unlimited records
  • Free 5GB online storage
  • Free email marketing
  • Free call center
  • Free custom fields
  • Free quotes & invoices
  • Free call center
  • Cloud or self hosted (open source code access)
  • Free mobile CRM iOS and Android
  • Free integrations (RestAPI)
Lead distribution software platform

Free Fully Featured CRM With No Limits

Free CRM

Fully customizable

  • Custom fields
  • Sales automation
  • Custom forms
  • Custom access right settings
  • Web to CRM
  • Email to CRM
  • Call to CRM
  • Learn more
Free customizable CRM

Free contact center

Free CRM contact center software

Powerful reports

  • Custom reports
  • Dashboards
  • Sales pipeline
  • Sales funnel
  • Expected sales
  • Agent activity reports
  • Unpaid invoices
  • Lead sources (marketing channels)
  • Learn more
Free CRM with reports

More than just CRM

  • Tasks inside CRM
  • Document management
  • Cloud file server
  • Sales agent management (HR)
  • Free intranet (collaboration)
  • Employee engagement
  • Much more!
Free CRM with task and document management

Bitrix24 CRM manual is available here. If you are interested in buying self-hosted editions of Bitrix24, which come with API, CMS and source code, can be easily customized and integrated with other tools, please download a trial version here.

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