Bitrix24 Blogs

Bitrix24 latest news and useful tips

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    What Christmas is for believers in magic and what Halloween is for zombie lovers, the Black Friday – followed up by the equally exciting Cyber Monday – is for traders. It’s indeed a giving time of the year, the last two weeks of November. With yesteryear’s sale rates breaking all records and around 121 million people expected to join the shopping frenzy the following month, the time has never been more opportune for maximizing your company’s marketing efforts. Here’s how and, just as importantly, when to hop on the post-Thanksgiving gravy train.

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    Due to its overwhelming complexity, project management is a discipline best suited for those with flawless organizational skills, scheduling abilities and collaborative prowess. Regardless of the niche or department, every time-sensitive business undertaking can and should be treated as a project in order to be broken down into more easily manageable units and approached gradually, one milestone at a time.
    No matter how capable the manager is, a project should be handled using the best project management software tool available – when chosen with care, these intuitive solutions are certain to lead a project to its timely completion.  
  • New in Project Management? 6 Tips to Act Like a Pro!

    Yuliya Skorobogatova 25 October 2016
    Project management has become one of the most essential organizational processes in modern business. In a way, business organizations have become more sophisticated and they pay attention to a lot of important things that were considered irrelevant in the past. Any serious businessman knows that a business that has more than a dozen employees needs to have managers as well, who will take care of that group of people and make sure that they cooperate and work together smoothly.

    If you are new to project management and want to learn all the essentials quickly, then stick around for a while. These tips will not help you become a pro, but they can point you in the right direction, and if you work on improving them, the team you manage will become highly efficient, and they’ll be happy about it as well.

  • Bitrix24 users can now start & finish their working day from Bitrix24 mobile app. The clock in\out option is already available in your mobile devices. Moreover, all work done for the day out of the office can be easily reported now from your Bitrix24 mobile app.

    You shouldn’t worry to remember to start the working day inside the app – the system will remind you to clock in as soon as you open it in the morning, or any other time of the day.

    Open left-side menu to start the working day.

    Further, you can use “Working” option to check your working day duration. Here you can make a break or clock out.

  • Callback Form Setup

    Yana Prokopets 20 October 2016

    New Bitrix24 website widget offers 3 new options: online chat, web form & callback form. Callback is a special preset web form that your website visitors can fill to request a callback form your team. It can be found under CRM > CRM forms > Preset forms > Callback form.

    *In order to create new callback form please activate callback option in the web form settings page:


  • How to Help Your Salespeople Love CRM

    Yuliya Skorobogatova 20 October 2016

    For salespeople, in many cases, there is a love-hate relationship with their CRM software. Many of them would say that they mostly hate it. Now, this hate has slowly decreased, because new generations of sales representatives have grown up using CRM on a daily basis.

    Nowadays, CRM platforms have become more reliable, easy to use, and they provide a lot of value to the marketing and sales teams. Some representatives have even started to love their CRM, so, if you are looking for ways to help your salespeople appreciate the CRM solution they use, here are a couple of things you can do to make it happen.

  • Bitrix24 widget unifies all possible digital communication channels with your clients in your Bitrix24 account- chat, web form and callback option.  You can choose any option of the above for your clients to contact you. Here are the advantages the widget gives:

    • Live chat, callbacks, CRM forms - anything you need to stay connected with your customers.
    • The widget will improve overall site conversion and increase sales.
    • Add widget code to your site.
    • The site will show the widget button.
    • Visitors will click the button and select a preferred means of communication: live chat, phone call or web form.

    Bitrix24 widget is available for all Bitrix24 plans and is compatible with any website.  Online chat & callback options are free of charge, callbacks are charged as outgoing calls when the call is performed.  
  • You can now configure Access Permissions for Bitrix24 Telephony. This option is available for Bitrix24 Standard or Professional plan subscribers. Access Permissions are available for Bitrix24 users with administrative privileges.


    Access permissions are based on roles. You can create various roles – e.g. administrator, manager, etc. Each role can be connected with individual users, particular department & it’s employees, portal administrators, etc. Bitrix24 administrators can configure individual access permissions for each role.

  • How to Throw a Killer Halloween Party at Work

    Yuliya Skorobogatova 17 October 2016

    If there’s one thing we’ve learned from Michael Scott, it’s that being “a little stitious” has never harmed anyone. The TV’s most controversial boss might not be the perfect role model for running a productive workplace, but when it comes to the much needed holiday R&R, he’s certainly the one to watch. Being a perfect occasion for mixing superstition with fun, a Halloween party is what all of us busy bees have been eagerly awaiting a whole year long.

  • If you missed our 'Meet Your New Bitrix24' webinar on October 12, here's the recording.

    The slides are available in our Slideshare channel. Other Bitrix24 videos and past webinar recordings are available here.
    Tags: webinar
  • 5 Books Every Entrepreneur Should Read

    Yuliya Skorobogatova 12 October 2016

    Whether you’re a seasoned entrepreneur in need of inspiration or just starting out and looking for a roadmap—there are 5 books which every entrepreneur should read. From examining success from a social-psychology perspective, to learning from the mistakes of a multi-corporation billionaire, to fostering personal growth, the following 5 books are must-reads for any entrepreneur and dreamer. They will entertain, cause you to think, offer new perspectives, and above all else inspire the passionate spirit within.

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    The 2016 Presidential Election in the US is certainly an interesting one, because it will either leave the US with the first female president, or with a non-politician as a president.

    These candidates are putting an emphasis on some new marketing techniques in order to succeed in this very brutal campaign. It is hard to be objective when it comes to politics, because political discussions usually produce strong emotions. But, the things we saw in this 2016 election cycle have transcended politics.

  • Meet Your New Bitrix24 Webinar, October 12

    Dmitry Davydov 7 October 2016

    As you probably noticed, our developers have been super busy adding new features to Bitrix24 over the course of this summer, transforming it into a full featured omni-channel CRM and contact center.

    Please join our free hour-long webinar on October 12 at 11 AM EST to find out how you can

    - Integrate Bitrix24 with your website to provide live chat option
    - Handle incoming requests from multiple social networks and instant messengers inside your Bitrix24 account
    - Build real time support channels with custom queuing and smart routing

    We’ll also talk about new tasks, Bitrix24.Drive and mobile apps. To sign up for the webinar, please follow this link.

    See you at the webinar!
    Tags: webinar
  • Five Hacks to Deal with Stress at Work

    Yuliya Skorobogatova 3 October 2016
    The world around us is a hectic and chaotic place, and your work environment is no different. If you’ve got a job, then you’re familiar with stress (they don’t call it work for nothing!). But just because the workplace is full of stressors doesn’t mean you have to be stressed out. Here are five great life-hacks to help you deal with stress at work.

  • 5 Ways Out of a Project Management Crisis

    Yuliya Skorobogatova 30 September 2016

    The project manager is designated as the person responsible for the execution of the project. There are 5 main phases each project goes through: initiation, planning, execution, monitoring and closing. Yet, despite best efforts, a crisis can happen at any time. Even if you feel you have every base covered, the unexpected can happen. They can come from internal company issues, natural disasters or something else. Every project manager must be prepared to accept the worst.

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