How Bitrix24 Market Apps Can Extend Your Bitrix24 Workspace

Even when your core business operations are managed in one place, certain customer channels and specialized services may still play a role in the wider workflow. Customer conversations may happen through WhatsApp, orders may come through Shopify, and teams may rely on a particular payment provider or phone system.

The Bitrix24 Market lets you add specialized capabilities and connect the services you already use with Bitrix24. From customer communication and online sales to payments, data migration, and AI, there are options for different business needs without changing the way your core work comes together.

We’ve put together a quick video guide to seven practical ways Market apps can extend your Bitrix24 workspace, from connecting customer conversations and online sales to adding payment options, AI capabilities, and other specialized tools:

The Market can be useful when your team needs an additional capability for a particular task. Here are a few areas where the right app can make everyday work easier: 

Customer conversations can start in many places. Apps for WhatsApp, Telegram, and Viber bring those conversations into Bitrix24 to keep customer messages closer to the work your team already manages.

A new platform doesn't have to mean starting from scratch. Migration solutions for services such as Salesforce, Pipedrive, and Trello can transfer existing business information into Bitrix24 and save your team of entering it manually.

Your team may have a preferred phone system, payment provider, or e-commerce platform. Bitrix24 integrations for RingCentral, Stripe, Shopify, and WooCommerce let you keep the services your team already relies on while connecting them to your Bitrix24 workflows.

Add Capabilities for Specific Tasks

Some processes call for something beyond the tools you use every day. The Market also includes apps for inventory management, AI assistance, lead qualification, customer communication, and other specialized tasks. Chatbots can answer common customer questions, qualify leads, or provide quick summaries of deal history. Choose what fits the workflow instead of changing the workflow around the tool.

With 700+ apps to choose from, the Bitrix24 Market gives your team many more options when a particular business need comes up. You can choose the capabilities that fit the way your team already works.