Free Pega CRM Alternative

Bitrix24 offers the best free alternative to Pega CRM. Open source code is available to fully customize your CRM. See why so many companies trust Bitrix24.

What makes Bitrix24 better than 99% of other solutions on the market?

Replaces all your current SaaS solutions
Free forever for unlimited users
Easy to migrate your data from other systems
100% flat fee: predictable costs, no per-user pricing
Used, loved, and trusted by 15,000,000 users

Pega CRM is a program developed by Pegasystems, an American software company that started its journey in 1983.

What makes Pega CRM so distinctive is an array of capabilities that very few players in the industry can bring to the table. Everything that the system is capable of, by and large, falls into several major categories:
  • powerful marketing tools,
  • sales automation features,
  • advanced customer service.
Pega CRM features AI-powered capabilities that can accelerate the routine of sales cycles. More specifically, Pega CRM is capable of predicting which sales opportunity is more likely to reach the final point of the customer journey.

It also gives sales reps suggestions on the best next steps to make regarding every lead, based on their choices. In addition, it takes interaction with clients to a new level by creating personalized offers. 

Pega CRM has exceptional capabilities to improve every individual sales professional's performance. Yet, choosing between Pega CRM and Bitrix24 can be a tough call. The main issue comes down to what exactly they can or can't do.

However, if you are in search of a cost-effective solution, choosing Bitrix24 will make your life easier.

 For more information on the features offered by both the products, please refer to the table below.


Pega CRM


Free Plan

Free AI Assistant

Activity Dashboard

Contact Management

Sales Pipelines

Real Time Analytics

File Sync

HR Tools





Call Diversion

Desktop App


Attendance Management System

*Please note that the information may have changed since the publication.
For current prices and features please visit Bitrix24 pricing page.

Pega CRM Pros

  • Powered by robust AI capabilities.
  • Helpful use cases
  • User-friendly interface

Pega CRM Cons

  • Limited customization capabilities.
  • No integration with Telephony
  • outdated interface

Bitrix24 Advantages

  • Free plan
  • In-depth insights into sales and marketing analytics.
  • A wide range of collaboration tools
  • Full sales cycle management
  • Multiple collaboration tools

See why content-customers love Bitrix24

Bitrix24 Bitrix24 Bitrix24 Bitrix24 Bitrix24 Bitrix24 Bitrix24

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Bitrix24 is the perfect solution

Bitrix24 gives teams everything they need to plan, organize, and collaborate on work—all in one place.

Integrated with your favorite tools

Bitrix24 comes with several dozen integrations available in Bitrix24.Market. You can also create your own apps using our REST API.

All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at)

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