Zopim alternative

Using Bitrix24 as free Zopim alternative

Bitrix24 Open Channels are a great free Zopim alternative. Zopim's greatest advantage is its integration with Zendesk. But Zendesk is a helpdesk, and sometimes you need a live chat + full featured CRM combination. That's Bitrix24, and it's free.

Bitrix24 free website live chat widget offering is very generous. 12 free agents, unlimited chats, chat transfers between agents, customizable greeting message, after hours form, customer satisfaction agent rating and other features that are typically available only in the top plan.

So read Zopim reviews, look at other competitors, compare pricing with Bitrix24 and make your choice.
  • Zopim Bitrix24
    Free users 1 12
    Free sessions ? Unlimited
    Website widget + +
    Website not required ? +
    Routing rules + +
    Canned responses + Beta
    Conversation transfer + +
    Agent rating + +
    After-hours form + +
    Concurrent chats + +
    Own branding + +
    Chat history + +
    Mobile chat + +
    CRM included - +
    Omnichannel - +
    Video/Audio chat ? +
    Tasks & Projects - +
    Source code - +
    Mobile App + +
    API + +
    Marketplace + +

    • Zopim Pros

      • Zendesk integration
      • Easy to use
      • Large userbase
      • Powerful
    • Zopim Cons

      • Limited free plan
      • Per user pricing
      • No CRM
      • Limited collaboration
    • Using Bitrix24 as Zopim alternative gives you the following advantages

      • 12 agents free
      • CRM
      • Omnichannel
      • Sales automation

2,000,000+
organizations
are already using Bitrix24