TeamInspector

Bitrix24 Application: TeamInspector

TeamInspector is a powerful application allowing you to manage your personal WhatsApp account directly within the Bitrix24 platform. It works similarly to web.whatsapp.com, but with an added advantage: all WhatsApp communications are centrally monitored. This means managers can easily track which team member has sent which messages to clients, ensuring complete visibility, accountability, and transparency in customer communication within Bitrix24.

Application Functionality:

• Inbuilt functionality to send and receive WhatsApp messages and attachments directly within Bitrix24.

• Integration with Bitrix24 CRM - Sync your WhatsApp chats with CRM contacts, deals, and activities. Track leads, assign follow-ups, and improve customer service efficiency, all within Bitrix24.

• Real-Time Monitoring - View all incoming and outgoing WhatsApp messages from your agents in real time.

• Agent Control & Permissions - Define user roles, access permissions, and approved contact lists to ensure only authorized communication occurs.

• Performance Insights & Reports - Track response times, message flow, and engagement metrics to identify communication gaps and improve team performance.

• Number Masking - Maintain customer privacy by hiding real phone numbers during interactions.

• Two-Factor Authentication - Strengthen data protection and prevent unauthorized access to your WhatsApp accounts.

• Web-Based Dashboard - Manage and monitor conversations via an easy-to-use web interface without installing additional software.

• Encryption & Data Compliance - All communication data is securely encrypted, ensuring compliance with business and privacy regulations.

• Centralized Message Archive - Store and search message logs for audit, reporting, or team training purposes.

Pricing and Plans

• Begin your 15-day free trial and explore all features with no setup cost.

• After the trial period, continue using TeamInspector for $5 per user/month.

Why Choose TeamInspector for Bitrix24?

TeamInspector is built to help businesses take complete control of their WhatsApp communication channels.

It’s the perfect solution for customer support teams, sales departments, and business leaders who need real-time visibility, reliable analytics, and secure data management, all within the Bitrix24 environment.

Customization & Adaptation Services

TeamInspector can be flexibly customized according to your business requirements. We offer integration, optimization, and design-adaptation services to align with your workflow, goals, and operational needs.

Among possible modifications and customizations:

• Adding or adjusting data fields and permissions

• Integrating with other CRM or ERP systems

• Language and regional adaptation

• Custom branding and dashboard design

• Enhanced analytics or automation processes

• Workflow or logic customization

Languages Available:

English (default)- Other languages available upon request.