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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
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Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
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Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
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HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
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CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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Tools Comparisons
What is Customer Retention and Why is it Essential?
Customer Service
What is Customer Retention and Why is it Essential?

This article will look at the ideas behind customer retention, the tools you can use to achieve it, some classic strategies, and of course, why it is essential.


9 min
12 Great Customer Service Skills your Team Definitely Needs
Work Efficiency
12 Great Customer Service Skills your Team Definitely Needs
Planning to implement your customer service soft skills? Here is our list for customer service soft skills as well as a few more technical capabilities to give you the best chance at improving your team.
9 min
The Definitive Guide for Sales Automation in 2024
Sales
The Definitive Guide for Sales Automation in 2024
With our Definitive Guide for Sales Automation, you should have a much clearer idea of how you can increase productivity and provide a professional service to all your contacts.
15 min
Resource Planning in Project Management: 10 Tips for Project Managers
Project Management
Resource Planning in Project Management: 10 Tips for Project Managers
Struggling with resource planning? Here are the top 10 tips for project managers to help with resource planning.
9 min
How to Delegate Tasks and Responsibilities
Leadership
How to Delegate Tasks and Responsibilities
Let's take a closer look at tasks and responsibilities delegation and all the finer details attached thereto. Hopefully, after reading this, you, as a manager, will find it easier to delegate tasks and responsibilities to your team.
9 min
6 Valuable Tips to Align Remote Teams with Your Company's Goals
Leadership
6 Valuable Tips to Align Remote Teams with Your Company's Goals
Since it has become apparent now, more than ever, that remote work is here to stay and is more than a passing trend, here are 6 valuable tips to align remote teams with company goals.
8 min
The Ultimate Risk Response Strategy Guide
Project Management
The Ultimate Risk Response Strategy Guide
With a successful plan in place, companies can confidently move forward without fear of failure. So if you’re wondering “what is risk response?” or “how can I build my strategy?”, you have came to the right place.
9 min
Project Cost Management for Companies in 4 Simple Steps
Project Management
Project Cost Management for Companies in 4 Simple Steps
Project cost management is a complex beast that is in constant flux. In this article, we will cover how to simplify project cost management for your company.
9 min
What Is the RACI Model? How Can You Benefit from It?
Project Management
What Is the RACI Model? How Can You Benefit from It?
Projects within an organization require the participation of various stakeholders. To enhance the relationships with stakeholders and better manage them, you might want to resort to the RACI model.
9 min
Fast Tracking in Project Management: How to Estimate the Time of a Task
Project Management
Fast Tracking in Project Management: How to Estimate the Time of a Task
All businesses fail to meet deadlines from time to time. To save the day, you might consider using one of the techniques that help you to accelerate work. From this article, you'll get to know what fast tracking in project management means.
6 min
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