Articles Bitrix24 and Microsoft Teams: A Comparison of Collaboration Features

Bitrix24 and Microsoft Teams: A Comparison of Collaboration Features

Tools Comparisons Communication and Collaboration
Vlad Kovalskiy
13 min
Updated: May 17, 2024
Vlad Kovalskiy
Updated: May 17, 2024
Bitrix24 and Microsoft Teams: A Comparison of Collaboration Features

In a business world where remote and flexible work arrangements have become the norm, the importance of collaboration tools can't be overstated.

Platforms like Bitrix24 and Microsoft Teams have transformed the way we work, enabling teams to stay connected, share ideas, and manage projects effortlessly, no matter where they are.

This article takes a closer look at these two titans in the field, with a special focus on their collaboration features. By examining how each platform supports team interaction, project management, and integration with other tools, you can make an informed decision regarding the best fit for you and your business.

The Unique Collaboration Needs of Modern Workplaces

Today's workplaces demand collaboration tools that are not just functional but intuitive, bringing teams together seamlessly, whether they are operating in-office, remotely, or in a hybrid setup. The ideal collaboration platform facilitates clear communication, efficient project management, and integration with other work tools, addressing the unique needs of modern professional environments.

Real-time Communication

  • Essential for immediate discussions, quick decision-making, and fostering a sense of connection among team members. Tools should offer instant messaging, voice, and video calling capabilities.

Project and Task Management

  • Teams require tools to plan, execute, and track projects and tasks in the same environment where they communicate, ensuring everyone is aligned and accountable.

File Sharing and Collaboration

  • Easy and secure sharing of documents and files, with real-time co-editing and version control capabilities, is crucial for collaborative work.

Integration with Other Tools

  • Integrating with a wide range of other software — from email and calendars to specialized project management and CRM systems — ensures a streamlined workflow, reducing the need to switch between apps.

Customization and Scalability

  • Workplaces need collaboration tools that can be customized to fit their specific processes and workflows and can scale as the organization grows or changes.

In the following sections, we will explore how Bitrix24 and Microsoft Teams meet these needs, comparing their collaboration features to determine how well they support modern workplace requirements.

Bitrix24 and Microsoft Teams: A Comparison of Collaboration Features

Real-time Communication Features

Effective real-time communication is the backbone of any collaboration platform, enabling teams to interact instantly, make decisions quickly, and maintain a sense of unity, especially in distributed work environments. Here’s how Bitrix24 and Microsoft Teams compare in offering real-time communication capabilities:


  • Chat and Messaging

Bitrix24 provides comprehensive chat functionality, including one-on-one conversations, group chats, and public channels. It supports text, voice, and video messages, catering to various communication preferences.

  • Voice and Video Calls

Integrated voice and video calling features allow for direct platform communication, supporting individual calls and group conferences. Bitrix24 emphasizes ease of use, with calls initiated directly from a chat window.

  • Notification System

A customizable notification system ensures that team members stay informed about new messages, tasks, or updates relevant to their work without being overwhelmed by information.

Microsoft Teams

  • Chat and Messaging

Teams offer a robust chat feature that integrates seamlessly with other Office 365 applications. To grab attention, it supports rich text formatting, file attachments, and @mentions. Team channels also facilitate topic-based discussions for broader team collaboration.

  • Voice and Video Calls

Microsoft Teams is best known for its voice and video conferencing capabilities, providing high-quality calls that can be scheduled or initiated spontaneously. It supports large meetings, webinars, and live events, with advanced features like background blur and screen sharing.

  • Notification System

Teams provides a highly customizable notification system, allowing users to manage alerts based on priorities and workflow. Integration with email ensures that essential updates are always noticed, even offline.


Both Bitrix24 and Microsoft Teams offer robust real-time communication features to support dynamic team collaboration.

Bitrix24’s strengths lie in its flexibility and the integration of communication features within a broader suite of collaboration and project management tools.

On the other hand, Microsoft Teams stands out for its seamless integration with Office 365 applications and advanced meeting capabilities, making it particularly valuable for organizations heavily invested in the Microsoft ecosystem.

Bitrix24 and Microsoft Teams: A Comparison of Collaboration Features

Project and Task Management Features

Practical project and task management tools within a collaboration platform can significantly enhance a team's productivity and clarity on project objectives and milestones. Here's how Bitrix24 and Microsoft Teams stack up in providing these essential features:


  • Comprehensive Project Management

Bitrix24 is designed with an integrated project management suite that includes task assignments, Gantt charts, time tracking, and workload management. This suite is built to support complex projects with multiple dependencies and deadlines.

  • Task Automation

Offers automation rules and triggers to streamline repetitive tasks and processes. This feature helps set up workflows that automatically assign tasks, send reminders, or update task statuses based on predefined criteria.

  • Collaborative Task Management

Allows for creating shared task lists, collaborative editing of documents directly within tasks, and real-time updates. Bitrix24 also supports task dependencies and subtasks, enabling detailed project planning and execution.

Microsoft Teams

  • Integration with Planner and To Do

Microsoft Teams integrates with Microsoft Planner and To Do for task management, providing basic task tracking and project organization capabilities. Planner offers visual task boards (Kanban-style) for team projects, while To Do is suited for personal task lists.

  • Third-party Integrations

Teams can extend their project and task management capabilities through integrations with third-party applications available in the Teams app store, catering to teams with specific needs or preferences.

  • Collaboration-Centric Task Management

While less comprehensive than dedicated project management solutions, Teams facilitates task-related discussions and collaboration within chats and meetings. Files and documents can be attached to tasks and shared within the team.


Bitrix24 offers a more robust, all-in-one project and task management solution, making it well-suited for teams that require detailed project planning and tracking within their collaboration platform. Its strength lies in the depth of project management features and the ability to automate workflows directly within the system.

Microsoft Teams, on the other hand, provides a more basic task management solution through its integration with Planner and To Do. It focuses on enhancing team collaboration around tasks rather than offering an extensive project management toolkit. However, Teams' strength in integration with the broader Office 365 suite and third-party apps does allow teams to customize their task management experience to some extent.

File Sharing and Collaboration Features

Sharing files securely and collaborating on documents in real time is a cornerstone of effective team collaboration. Bitrix24 and Microsoft Teams offer distinct approaches to how teams can manage and work on files together.


  • Integrated Document Management

Bitrix24 provides a comprehensive document management system that allows storing, sharing, and co-editing documents directly within the platform. It supports version control, file locking, and access permissions to ensure document integrity and security.

  • Real-time Collaboration

Users can edit documents in real time with colleagues, with changes instantly visible to all collaborators. This feature supports various file types, enhancing teamwork and productivity.

  • External Sharing

Bitrix24 enables secure file sharing with external parties, offering customizable access rights and expiration dates for shared links, ensuring control over who can view or edit documents.

Microsoft Teams

  • Seamless Integration with Office 365

Microsoft Teams excels in file sharing and collaboration through its deep integration with Office 365 applications, including Word, Excel, and PowerPoint. This integration allows real-time document collaboration with the familiar Office interface and functionality.

  • OneDrive and SharePoint Integration

Files shared in Teams are stored in OneDrive for Business or SharePoint, providing robust document management capabilities, such as version history, advanced sharing options, and extensive file storage.

  • Collaboration Beyond Documents

Beyond traditional documents, Teams facilitates collaboration on notes, plans, and whiteboard sessions during meetings, offering a versatile environment for various types of teamwork.


Bitrix24 and Microsoft Teams offer powerful file-sharing and collaboration features, but their strengths cater to different user preferences and requirements.

Bitrix24's integrated document management system is ideal for teams looking for comprehensive file management and collaboration tools within their CRM and project management workflows. Again, Microsoft Teams is particularly beneficial for teams already using Office 365, offering seamless integration and collaboration on Office documents within the familiar ecosystem.

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Integration with Other Tools

The capacity of a collaboration platform to integrate with other tools and software systems is crucial to its effectiveness in a digital ecosystem. Here's how Bitrix24 and Microsoft Teams perform in this crucial area:


  • Wide Range of Integrations

Bitrix24 boasts many integrations with external tools and services, including popular CRM systems, project management tools, and marketing platforms. This versatility supports a unified workflow, allowing teams to access various tools without leaving the Bitrix24 environment.

  • Custom Integration Capabilities

For organizations with specific needs, Bitrix24 offers APIs and webhooks, enabling custom integrations. This flexibility allows businesses to tailor the platform to their unique operational workflows.

  • Marketplace

Bitrix24's marketplace provides access to hundreds of apps and integrations developed by Bitrix24 and third-party vendors, covering a broad spectrum of functionality enhancements and integration options.

Microsoft Teams

  • Deep Integration with Office 365

Microsoft Teams is deeply integrated with Office 365, providing seamless connectivity with Microsoft's suite of productivity tools, including Word, Excel, PowerPoint, and OneNote, as well as SharePoint and OneDrive.

  • Extensive App Ecosystem

Teams features an extensive app store, offering integrations with a wide range of third-party services and internal Microsoft tools, enhancing its utility beyond essential communication and collaboration

  • Custom Development and Bots

Teams support the development of custom apps, bots, and connectors through its developer platform, allowing organizations to build personalized solutions that integrate directly into their Teams workspace.


While Bitrix24 and Microsoft Teams offer substantial integration capabilities, their strengths cater to different organizational needs.

Bitrix24's flexibility and wide array of integrations make it a versatile choice for businesses looking for a comprehensive platform that can connect with various external tools and services. Its custom integration capabilities are precious for organizations with unique workflow requirements.

With its robust integration within the Office 365 ecosystem and an extensive third-party app store, Microsoft Teams is ideally suited for organizations already invested in Microsoft products. The deep integration with Office 365 tools enhances productivity by allowing users to collaborate on documents and manage tasks without leaving the Teams environment.

Bitrix24 and Microsoft Teams: A Comparison of Collaboration Features

Customization and Scalability

The ability to customize a collaboration platform to fit an organization's unique needs, and then scale its features as the organization grows, is crucial for long-term adoption and satisfaction. Here's an overview of the customization and scalability features offered by Bitrix24 and Microsoft Teams:


  • Highly Customizable

Bitrix24's extensive customization options allow organizations to modify the platform according to their specific workflows, communication preferences, and project management needs. From custom fields in CRM to personalized dashboards and reports, Bitrix24 can be tailored to fit various business processes.

  • Scalability

Bitrix24 is designed to grow with your organization. It offers a range of pricing plans, from a free version for small teams to advanced plans that support unlimited users, making it suitable for businesses of all sizes. Its modular design means features can be added as needed, ensuring the platform remains aligned with the organization's growth trajectory.

Microsoft Teams

  • Integration-Driven Customization

While Microsoft Teams may not offer as broad a range of native customization options as Bitrix24, it allows for significant customization through its integration with other Office 365 apps and third-party services. Teams can adapt to various workflows by adding tabs, connectors, and bots to enhance their functionality.

  • Scalable for Any Size Organization

Teams is built to accommodate organizations of any size, from small businesses to large enterprises. The seamless integration with Office 365 means that as an organization grows and its needs become more complex, Teams can scale accordingly, supported by Microsoft's global infrastructure.


Deciding between Bitrix24 and Microsoft Teams for customization and scalability will largely depend on the organization's current and anticipated needs. For organizations looking for a highly customizable and scalable standalone platform, Bitrix24 will likely be the preferred choice. Conversely, Microsoft Teams might be more suitable for organizations seeking a scalable solution that integrates deeply with Office 365, enhancing productivity through familiar tools and services.

Conclusion: Selecting the Right Collaboration Platform for Your Organization

Organizations face many choices in the quest for the ideal collaboration platform, each offering a unique set of features, integration capabilities, and customization options. Our comparison of Bitrix24 and Microsoft Teams has illuminated each platform's strengths and areas of specialization, underscoring the importance of aligning your choice with your organization's specific needs, workflows, and digital ecosystem.

Key Considerations

  • Integration and Ecosystem Compatibility

Microsoft Teams shines for organizations deeply embedded in the Microsoft ecosystem, offering seamless integration with Office 365 applications. Bitrix24, with its broad range of integrations, appeals to organizations seeking flexibility across diverse software environments.

  • Customization and Scalability

Bitrix24 offers extensive native customization options, making it a versatile choice for organizations with unique operational workflows. Microsoft Teams, while more limited in native customization, scales effectively through its integration with Office 365 and third-party apps.

  • Real-time Communication and Collaboration

Both platforms excel in supporting real-time communication and collaboration, though their approaches differ. Teams are powerful in video conferencing and integration with Office apps, while Bitrix24 offers a comprehensive suite of internal communication tools.

  • Project and Task Management

Bitrix24 provides a more robust set of project management tools within the platform, ideal for organizations that manage complex projects. Teams cater to more straightforward project management needs but can be extended through integrations.

Final Thoughts

The choice between Bitrix24 and Microsoft Teams is not merely about selecting a software product; it's about choosing a collaboration partner that aligns with your organizational goals, enhances your team's productivity, and integrates smoothly into your daily operations. Whether your priority lies in deep customization, extensive project management capabilities, seamless integration with productivity apps, or robust real-time communication features, ensure that your decision supports your team's success and organizational growth.

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Table of Content
The Unique Collaboration Needs of Modern Workplaces Real-time Communication Project and Task Management File Sharing and Collaboration Integration with Other Tools Customization and Scalability Real-time Communication Features Project and Task Management Features File Sharing and Collaboration Features Integration with Other Tools Customization and Scalability Conclusion: Selecting the Right Collaboration Platform for Your Organization Key Considerations Final Thoughts
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