Professional Services Automation

Bitrix24 is the only free professional services automation software suite that can handle all aspects of a typical business - from client management and billing to document management, tasks and projects, HR, time management, knowledge management, collaboration, internal communications and even call center. Importantly, Bitrix24 is available both in cloud and as self hosted software that can be installed on your server (if you go for this option, you get open source code access). Another important advantage is that Bitrix24 comes with extranet option, meaning you can provide clients limited access to your Bitrix24 account for the purposes of collaboration on a specific project or projects.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic features

Free for 12 users
Unlimited users - $99/mo
Web based (cloud) or self hosted
Client access via Extranet
Social interface
30+ free business tools
Mobile apps (iOS and Android)
API, apps, integrations, open source code

CRM and Client Management

Any business starts with clients. No sales = no business. Bitrix24 comes with awesome free sales and client management tools that you are sure to appreciate:

CRM
Quotes
Invoices (Billing)
CRM access rights
Product catalog
Email marketing
Learn more

Open source professional services automation software with CRM

Task and project management

Project management is at the core of professional services automation software.

Unlimited projects and workgroups
Unlimited tasks
Unlimited subtasks
Gantt chart
Checklists
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Professional services automation software with project management

Time management

Bitrix24 helps you get you job done on time, every time.

Clock-in/Clock out
Time tracking
Flexible work time settings
Employee workload planning
Personal, group and shared calendars
Work reports
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HRMS and Talent Management

Employees are the heart of your organization. Human Resources Management System inside Bitrix24 makes sure this heart isn't skipping a beat.

Company directory
Org chart
Departments & Workgroups
Leave requests
Employee profiles
Intranet
HRMS
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Free professional services automation software for HR

Business process automation

Workflow automation tools that Bitrix24 comes with helps you reduce workload and speed up business process execution.

Document approvals
Expenses approvals
E-Orders
Helpdesk
Visual business process designer
Records management
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Professional services workflow automation

Document Storage and Management

Bitrix24 makes in easy to store document online or on your server, share them and work with.

Online storage
Multiuser online editing
Offline editing
Personal, company, group drive
Google, Office 365, MS Office, Pages, Open Office, etc
Document sharing
File locking
File syncing across devices
Learn more

Professional services automation software with document management

Call Center and Internal Communications

Incoming calls
Outbound calls
Phone number rental
PBX connector
Videoconferencing
Mobile messenger
Mail server
Learn more

Professional services automation call center

Bitrix24 CRM manual is available here. If you are interested in buying self-hosted editions of Bitrix24, which come with API, CMS and source code, can be easily customized and integrated with other tools, please download a trial version here.