Stop the Tab-Switching: New Bitrix24 Mail Features to Centralize Your Team’s Communication

Let’s be honest: switching between half a dozen browser tabs just to check your team's project updates and client emails is a productivity killer. We’ve all been there — searching for that one elusive attachment while a meeting is starting.

At Bitrix24, we believe your workflow should be fluid, not fragmented. That’s why we’ve overhauled our Bitrix24 Mail features to give you a true command center experience. It’s not just about reading emails; it’s about turning your communication into an engine for growth.

A Smarter Way to Stay Synced in Bitrix24

The real magic happens when your communication and your workflow live in the same house. Instead of treating email as a separate island, these updates bridge the gap between your inbox and your daily goals, allowing your team to move faster and stay more connected.

• Effortless Onboarding for Growing Teams: When your team grows, your workload shouldn’t. With Bitrix24 Mail, you can now connect multiple corporate mailboxes across your entire domain in one go. This bulk connection approach eliminates the tedious task of setting up accounts one by one. It’s a shortcut that gets your new hires up and running in minutes, ensuring they have the tools they need from day one without the IT headache.

• A Unified View with Total Privacy: We’ve made it easy to see the big picture without overstepping. You can manage the entire company’s mailboxes from a single, organized dashboard. You can quickly see which mailboxes are linked to your CRM and which need attention. Most importantly, we’ve built this with a privacy-first mindset—supervisors can manage settings and ensure connectivity without ever seeing the private content of an employee's messages unless specifically authorized.

• From "Inbox Zero" to "Task Done" on Mobile: We know you’re rarely just sitting at a desk. Because Bitrix24 Mail is available directly in the Bitrix24 mobile app, your email isn't just a static notification; it’s a jumping-off point for your entire workflow. Whether you’re at a coffee shop or between meetings, you can take a client’s request and instantly turn it into a CRM lead, a calendar event, or a team task right from your phone. It’s about capturing momentum the moment it happens.

• Flexible Permissions That Match Your Culture: Not every team operates the same way, and your software should reflect that. Within the Bitrix24 Mail access permissions settings, you can choose from pre-set roles like Manager or Supervisor, or customize your own to fit your specific hierarchy. This flexibility ensures that the right people have the right level of oversight, keeping your data secure while removing bottlenecks for your staff.

• Smart Filtering and Organization: Gone are the days of scrolling through endless lists to find a specific account. With new customizable tables and smart filters, you can organize your mailbox view by the data that matters most to you. It’s a cleaner, more intuitive way to keep tabs on your team’s communication health without the mental clutter.

By bringing your mail into the heart of your workspace, you aren’t just organizing messages. You are clearing the path for your team to focus on what they do best: building the business.