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Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
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Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
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Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
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HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
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CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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Tools Comparisons
7 Tips and Tools for Effective Performance Management
Project Management
7 Tips and Tools for Effective Performance Management
Performance management might seem like an HR function but it’s just as much a team manager’s job, in most cases. In this article, we will go through the tips and tools for effective performance management.
7 min
The Ultimate Guide to Product Marketing in 2022
Marketing
The Ultimate Guide to Product Marketing in 2022
Product Marketing is one of the most effective methods in marketing that directly increases the company's revenue and revenue. You can use this method before the final product launch to increase the sales of your products several times after the launch. Many world-famous brands such as Coca-Cola and Apple use the same method of good marketing.
10 min
7 Effective Customer Communication Strategies
Customer Service
7 Effective Customer Communication Strategies
Communication is something we do almost all the hours of each day, customer communication is more intricate and detailed than everyday conversations because it serves a purpose and aims to accomplish something for the company and customer. And so, here are 7 effective communication strategies.
7 min
The Ultimate Guide to B2B Marketing in 2022
Marketing
The Ultimate Guide to B2B Marketing in 2022
After reading this article, it should become easier for you to establish long-lasting relationships with corporate clients and sell your products to them regularly.

11 min
How to Become a Product Manager
Leadership
How to Become a Product Manager
Get a better understanding of who the product manager and what responsibility this person will accept. Also, we will show you the path, how you can become a goods manager in your current company.
11 min
8 Ways to Improve Team Performance and Efficiency
Work Efficiency
8 Ways to Improve Team Performance and Efficiency
It doesn't matter how long you've been a part of a team. There are always new things you can try to improve team performance and efficiency.
7 min
How to Write a Business Proposal [Examples + Template]
Customer Service
How to Write a Business Proposal [Examples + Template]
This article, will help you to understand what a business proposal is and how you will be able to write such an offer. Also, we will provide some examples of business proposal ideas and business proposal templates for better understanding.

10 min
How to Do Market Research: A Guide and Template
Marketing
How to Do Market Research: A Guide and Template
We take a deep dive into market research and the best examples of market research in the modern business world.
11 min
The Ultimate Guide to Marketing Strategies & How to Improve Your Digital Presence
Marketing
The Ultimate Guide to Marketing Strategies & How to Improve Your Digital Presence
Learn how to formulate a digital marketing strategy by explaining key points and creating an effective product roadmap.
10 min
The Ultimate Guide to Branding in 2022
Marketing
The Ultimate Guide to Branding in 2022
The main purpose of this article is to review practical recommendations for creating a brand in 2022. It can be helpful especially for small businesses in this special time.
11 min
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