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Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
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Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get quotes, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI reports
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
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Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
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Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
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HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
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CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 Articles

Learn about the latest innovations and tried-and-true techniques to help your business grow.
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Mastering the Pareto Principle: What is the 80/20 rule?
Project Management
Mastering the Pareto Principle: What is the 80/20 rule?
In this article, we’re going to give you a full picture of how to master the Pareto Principle, covering the theoretical framework as well as its practical applications, advantages, and caveats.
10 min read
The 8 Benefits of CRM Software for Legal Teams
CRM
The 8 Benefits of CRM Software for Legal Teams
In this article, we’re going to delve into eight far-reaching benefits of a CRM for legal teams. From enhancing processes with specialized client intake and CRM software for large legal firms to improving client relationships and securing their data, we explore how these tools are reshaping the legal industry.
10 min read
12 Best AI Presentation Maker
AI
12 Best AI Presentation Maker
Find out the Best AI Presentation Maker to save your time and create professional presentations. There is a list of 12 best tools.
13 min read
7 Tips to Coordinate Schedules with Clients
Time Management
7 Tips to Coordinate Schedules with Clients
We have a lot of useful tidbits for you to help with how to coordinate with clients, as well as client calendar management and effective meeting coordination. Regardless of the industry you belong to, this article is packed full of useful and practical advice you might find valuable.
10 min read
Leveraging Bitrix24 for Financial Services: Client Management and Compliance
Customer Service
Leveraging Bitrix24 for Financial Services: Client Management and Compliance
Explore the benefits of Bitrix24 in financial services for effective client management and compliance, enhancing client relationships and regulatory adherence.
12 min read
7 Proven Benefits of Customer Journey Mapping for Your Business
Project Management
7 Proven Benefits of Customer Journey Mapping for Your Business
Customer journey mapping sounds like a lot of work, and it can be. However, if done properly and periodically, the benefits of customer journey mapping can be seen and felt. If you’ve been scratching your head, wondering what else you can do to have your marketing plans pay off, or if you want to elevate your customer experience, this is the article for you.  
10 min read
Master Competitive Benchmarking: The Essential Guide for Starters
Sales
Master Competitive Benchmarking: The Essential Guide for Starters
Competitive benchmarking has long been a pivotal strategy for both startups and established enterprises. However, the techniques we use to measure it have changed massively in recent years. This article will cover the knowledge and tools you need to use benchmarking as a driver of your company’s growth.
11 min read
Top 7 Alternatives to ChatGPT and OpenAI
AI
Top 7 Alternatives to ChatGPT and OpenAI
Instead of writing increasingly complex prompts that keep bringing up unreliable results, experiment with our top 7 alternatives to ChatGPT and OpenAI and start leveling up your work today.
10 min read
Improving Project Delivery Times with Bitrix24 Tools
Work Efficiency
Improving Project Delivery Times with Bitrix24 Tools
Learn how Bitrix24 tools streamline project management, enhancing efficiency and reducing delivery times for more effective team collaboration.
11 min read
9 Social Selling Mistakes to Avoid as a Business
Sales
9 Social Selling Mistakes to Avoid as a Business
More companies have learned to leverage their online presence to market and sell better. But what is a social selling? We will show you some of the pitfalls in social selling and give you tips on improving social media sales strategy as well as some of the best practices in social selling.
12 min read
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