Growth Hub
Learn about the latest innovations and tried-and-true techniques to help your business grow.
CRM for Construction: Choose the Right CRM for Your Business
13 min
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Inspiring Leadership
How To Build a Successful Company Culture: 10 Tips for Leaders & Founders
Instead of stressing or concentrating just on clients, a people-first company involves stepping back to work on developing a workforce of happy, fulfilled, and loyal employees. Your organization’s strongest asset is its people, sometimes known as employees. They aid in the seamless operation of both public and private organizational activities.
8 min
May 23, 2022
Customer Success
12 tips for an effective customer service case management
Customer service is never an easy ride. With so many moving parts and unexpected events round every corner, managers are constantly on the lookout for ways to make life simpler. That's why we've compiled 12 tips for effective customer service case management.
10 min
May 19, 2022
Goal-Oriented Project Management
How to run an effective brainstorming session
We’ve put together a definitive guide that helps you structure, manage, and follow up after brainstorming sessions in a way that will make you want to do it every week. So buckle up and find out how to turn your boring meetings into dynamic ideation sessions that foster solutions.
10 min
May 19, 2022
Boost Sales with CRM
5 Must-Have CRM Reports, to Get the Best Out of Your System
If you have a CRM, you should use it to generate reports to assess the efficiency of your team, make improvements and maximize your profit. Read more about the five most important types of CRM reports that should come in handy for any industry. Plus, a step-by-step guide on composing custom reports.
11 min
May 19, 2022
Goal-Oriented Project Management
How to Create Your Own Knowledge Base in the Company
A knowledge base is a digital library where users can find answers to all the questions they might want to ask about your products, services, brand and company. How to create an excellent knowledge base for your business to boost your customer satisfaction? Which software to use?
16 min
May 18, 2022
Master AI through these 10 prompts
Enter your email to download a comprehensive list of the most essential AI prompts.
Success stories
Dr. Do Thi Phuong Thao
Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
Product insights
Sentient Management: Your CRM Feels Your Pain (And Demands a Raise)
What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.
12 min
Employee Burnout in 2026: Survey Reveals the Real Productivity Crisis in Hybrid Workplaces
The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.
8 min
From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack
This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.
13 min
The Growth Toolskit
Discover Bitrix24: Your all-in-One Solution!
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.