RingCentral Alternative

Using Bitrix24 as a free RingCentral alternative

Finding a reliable communication system that will meet your requirements might be challenging, especially if you have a limited budget. You should take into consideration not only the set of features but also the quality of client support, offered plans, and supported devices.

RingCentral is one of the leading companies in the VoIP industry. However, it's not suitable for everyone.

Bitrix24, is a great alternative to Ring central that, offers flexible and precise tools to handle various operations. Combining powerful methods in one intuitive platform makes it a perfect solution for any business.

RingCentral Overview

The company provides its services only to organizations. RingCentral uses such phone systems as cloud Private Branch Exchange (PBX) and Voice over Internet Protocol (VoIP). To expand its service provision, RingCentral integrates with external applications.

The company offers a solution that combines team messaging, phone calling and video conferencing. Desktop and mobile applications allow you to work from anywhere, staying connected and productive. Using the RingCentral desktop app enables you to conduct online meetings, manage tasks and share information through cloud storage. The easily navigated interface provides a view of incoming, current calls and call holding.

There are three options: Enterprise, Premium and Standard. The price varies depending on the amount of talk time, number of users and the external application integration.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.



Price $24.99-$54.99/user/month Free
Incoming calls Unlimited Unlmited
Call forwarding/recording
Video conference
Document Management
Integrated CRM
HR System

RingCentral Pros

  • Mobile and desktop apps
  • Third-party application integration
  • Call flip, park and recordings
  • Various mobile platform support
  • HD audio and video

RingCentral Cons

  • High pricing per user
  • No CRM integration at a reasonable price
  • Not very suitable for new and small companies
  • It can take a long time to receive support
  • 24/7 support is behind a pay wall

Bitrix24 Advantages

  • For modern companies, such options as CRM system, APIs and constant support are important. RingCentral lacks these features.
  • Bitrix24 CRM systems compile information from various channels including phone conversations, emails, websites and online chats in chronological order. With CRM, companies learn more about their target audience and increase sales.
  • Free features on mobile and desktop including integrated CRM, video conferencing, document management, private and public chats, a calendar and an activity stream.

All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at) bitrix24.com.

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