Read Bitrix24 blog with latest product news and updates

Route an Outgoing Call from Phone to Browser

In Bitrix24 Contact Center module, if you rent a number or have a PBX connection and have a SIP device connected, the outgoing calls are made via this SIP phone by default. However, you can route the call from the device to the browser or the Bitrix24 Desktop app and back. Click to learn more.

1 min

Webinars

Webinar Series Recording

Thank you for your participation in our first episode of webinar series about sales funnels and deal cards. If you missed it or want to watch it again, there is a recording of live video.

1 min

Contact center

Calls to Extension Numbers

If you are using Bitrix24 Contact Center for client communication and have several agents, there is a cool option to configure extension numbers for each of your agents.

1 min

Bitrix24 tips and updates

Connect Gmail Mailbox to Bitrix24

As you may know, the Webmail module in Bitrix24 allows to connect most popular mailboxes to Bitrix24 in order to handle all your emails directly in your Bitrix24 account. Gmail can also be connected to Bitrix24 Webmail.

1 min

CRM

Change the Responsible Person in the CRM

In Bitrix24 CRM there is an option to change the responsible person for a CRM element in case needed. You can change the responsible for a specific CRM element one by one or perform a group action for several items.

1 min

Communications

Bitrix24 Extranet and Intranet Users Comparison

Besides intranet users in Bitrix24 account, there is also an option to add extranet users to Bitrix24. Please see this article for more information on extranet users and a difference between intranet and extranet users.

1 min

Webinars

Starting to Work with your CRM System Webinar

At this webinar Dec 17 at 14:00 UTC, we are going to learn how to work with Sales Funnels and explore the basics of our CRM system set up. An understandable and illustrative example of how to work with it effectively.

1 min

Communications

Zoom Video Conferencing in Bitrix24

Bitrix24 CRM and Messenger now integrate with Zoom. This means you can now use Zoom directly in Bitrix24 to communicate with your customers and team members.

2 min

Bitrix24 tips and updates

How a Free Bitrix24 Plan is Going to Change after January 1, 2021

Please be informed that there are important changes coming to free Bitrix24 accounts after January 1, 2021.

2 min

Applications

Multiple Accounts in the Bitrix24 Desktop App

In case you have several Bitrix24 accounts, cloud or on-premise ones, you can work in all of them in the Bitrix24 Desktop app. Learn more in this article.

1 min

Bitrix24 Blogs

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