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Free LiveAgent Alternative
What makes Bitrix24 better than 99% of other solutions on the market?
LiveAgent streamlines all communication channels and let's you manage them from a single shared company inbox. No contracts, no hidden fees, month-to-month billing only. LiveAgent offers fully transparent pricing, billed only for real usage every month. Select the right plan and start providing the best customer support.
LiveAgent disadvantages are mostly in the pricing. The free plan is very limited. The paid options are per agent pricing so that can get expensive. Bitrix24 is a better and cheaper alternative to LiveAgent. Bitrix24 is free for unlimited users and doesn't have any limitations on the number of agents.
Here's a side by side feature comparison chart to help you decide if Bitrix24 is the free LiveAgent alternative you've been looking for.
| Features | LiveAgent | Bitrix24 |
| Free Plan | ||
| IM/Group Chat | ||
| AI Assistant | ||
| Knowledge Management | ||
| Workspaces | ||
| Social Network | ||
| Videocalls | ||
| Group Tasks | ||
| DocManagement | ||
| File Sync | ||
| Meetings | ||
| Workflow | ||
| Calendars | ||
| Email Server | ||
| Telephony/PBX | ||
| Call Center | ||
| Email Marketing | ||
| Mobile App | ||
| Desktop App | ||
| Enterprise | ||
| Marketplace |
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
LiveAgent Pros
- Free plan
- Excellent support
- Great live chat solution
LiveAgent Cons
- Very limited free plan
- Per agent pricing
- Difficult to integrate
Bitrix24 Advantages
- Social media integration
- 35+ collaboration tools
- Unlimited users free
- Unlimited user pricing
- AI Powered
See why content-customers love Bitrix24
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Online forms
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Telephony
HR
IM
See how Bitrix24 stacks up against other IM solutions
Workspace
See how Bitrix24 stacks up against other workspace solutions
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Integrations
Bitrix24 comes with several dozen integrations available in Bitrix24 Market. You can also create your own apps using our REST API.
All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at) bitrix24.com.