Free LiveAgent Alternative

Before you choose LiveAgent for your business, consider Bitrix24! The best business communication and collaboration platform that is available for free. Includes live chats, video calls, file sharing, and social media integration.

What makes Bitrix24 better than 99% of other solutions on the market?

Replaces all your current SaaS solutions
Free forever for unlimited users
Easy to migrate your data from other systems
100% flat fee: predictable costs, no per-user pricing
Used, loved, and trusted by 12,000,000 users

LiveAgent streamlines all communication channels and let's you manage them from a single shared company inbox. No contracts, no hidden fees, month-to-month billing only. LiveAgent offers fully transparent pricing, billed only for real usage every month. Select the right plan and start providing the best customer support.

LiveAgent disadvantages are mostly in the pricing. The free plan is very limited. The paid options are per agent pricing so that can get expensive. Bitrix24 is a better and cheaper alternative to LiveAgent. Bitrix24 is free for unlimited users and doesn't have any limitations on the number of agents. 

Here's a side by side feature comparison chart to help you decide if Bitrix24 is the free LiveAgent alternative you've been looking for.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.




Free Plan

IM/Group Chat

Knowledge Management 


Social Network


Group Tasks


File Sync




Email Server


Call Center

Email Marketing 

Mobile App

Desktop App



LiveAgent Pros

  • Free plan
  • Excellent support
  • Great live chat solution

LiveAgent Cons

  • Very limited free plan
  • Per agent pricing
  • Difficult to integrate

Bitrix24 Advantages

  • Social media integration
  • 35+ collaboration tools
  • Unlimited users free
  • Unlimited user pricing

Ready to try Bitrix24?
Start by migrating your data

Takes only a few minutes
Your data ends up exactly where it should
Best way to get started with Bitrix24

Bitrix24 is the perfect solution

Bitrix24 gives teams everything they need to plan, organize, and collaborate on work—all in one place.

Integrated with your favorite tools

Bitrix24 comes with several dozen integrations available in Bitrix24.Market. You can also create your own apps using our REST API.

All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at)

12,000,000+ organizations have chosen Bitrix24

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