TalkDesk alternative

Using Bitrix24 as free TalkDesk alternative

TalkDesk is popular cloud call center software, created specifically for small businesses. While it has several advantages, such as reasonable price and a number of integrations with popular business tools, its biggest drawback is very limited CRM. Take a look at the feature comparison chart below to decide if Bitrix24 is a free TalkDesk alternative you've been looking for:

	TalkDesk	Bitrix24
Price	$15-$45 user/mo	Free
Calling rates	$$	$
Incoming Calls	Unlimited	Unlimited
Virtual PBX	+	+
Call queues	+	+
Call forwarding	+	+
Extensions	+	+
Voicemail	+	+
Call Recording	+	+
Videoconferencing	-	+
CRM	Limited	+
Calendar	-	+
DocManagement	-	+
Mail Server	-	+
Intranet	-	+
Sales Training	-	+
HR System	-	+
Work Reports	-	+
Time Management	-	+
Workflow	-	+
API	+	+
Marketplace	-	+

TalkDesk Pros
- 14 day trial
- Low price
- Integrations
- Simple to use
TalkDesk Cons
- No free plan
- Very limited CRM
- No sales tools
- No customization options
Bitrix24 Advantages
- Telephony is integrated with CRM, no setup necessary
- Comes with 35+ business tools
- No per user pricing, free or $99-$199/mo unlimited users
- Mobile and desktop apps

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TalkDesk alternative

Using Bitrix24 as free TalkDesk alternative

TalkDesk Pros

TalkDesk Cons

Bitrix24 Advantages