Growth Hub
Learn about the latest innovations and tried-and-true techniques to help your business grow.
Free Landing Page Builder: Create High-Converting Pages Faster
11 min
Choose the category you are interested in:
All categories
Power of AI, ML & Big Data
Translating Data into Strategy: Using AI Analytics in CRM to Guide Your Business Growth
In this article, we’ll break down how to unlock smarter business growth with AI analytics in CRM—transform data into insights, optimize decisions, and drive results.
11 min
February 19, 2025
Power of AI, ML & Big Data
Mastering Customer Communication: Using CRM + AI Prompts to Respond Faster and Smarter
In this guide, you’ll discover how CRM + AI prompts can transform customer communication, with faster, smarter and more scalable solutions to enhance every customer experience.
12 min
February 4, 2025
Customer Success
The Top Customer Success Metrics & KPIs for 2026
They say “if you can’t measure it, you can’t improve it”, and nowhere is that clearer than the art and science of customer success metrics. As we enter 2026, artificial intelligence has turned what was once guesswork into a hyper-efficient, data-driven science. Join us as we list 19 key business metrics for 2026 used by leading businesses today.
19 min
January 22, 2025
Master AI through these 10 prompts
Enter your email to download a comprehensive list of the most essential AI prompts.
Success stories
Dr. Do Thi Phuong Thao
Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
Product insights
Sentient Management: Your CRM Feels Your Pain (And Demands a Raise)
What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.
12 min
Employee Burnout in 2026: Survey Reveals the Real Productivity Crisis in Hybrid Workplaces
The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.
8 min
From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack
This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.
13 min
The Growth Toolskit
Discover Bitrix24: Your all-in-One Solution!
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.