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Growth Hub

Learn about the latest innovations and tried-and-true techniques to help your business grow.

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18 min

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Boost Productivity

12 Great Customer Service Skills your Team Definitely Needs

Planning to implement your customer service soft skills? Here is our list for customer service soft skills as well as a few more technical capabilities to give you the best chance at improving your team.

9 min

March 5, 2022

Sales & revenue growth

The Definitive Guide for Sales Automation in 2026

With our Definitive Guide for Sales Automation, you should have a much clearer idea of how you can increase productivity and provide a professional service to all your contacts.

15 min

March 5, 2022

Goal-Oriented Project Management

Project Cost Management for Companies in 4 Simple Steps

Project cost management is a complex beast that is in constant flux. In this article, we will cover how to simplify project cost management for your company.

9 min

February 28, 2022

Goal-Oriented Project Management

What Is the RACI Model? How Can You Benefit from It?

Projects within an organization require the participation of various stakeholders. To enhance the relationships with stakeholders and better manage them, you might want to resort to the RACI model.

9 min

February 25, 2022

Goal-Oriented Project Management

Fast Tracking in Project Management: How to Estimate the Time of a Task

Master the art of fast tracking and precise time estimation that transforms unpredictable project delivery into consistent, ahead-of-schedule success stories.

15 min

February 25, 2022

Goal-Oriented Project Management

KPI Meaning and Examples: How to Track Performance

To define whether your business successfully reaches its goals or not, you should resort to KPIs. You'll be able to rely on solid numbers instead of your gut feeling. Such an approach has proved its efficiency for companies of all sizes and industries.

11 min

February 22, 2022

Goal-Oriented Project Management

How to Write a Perfect Project Plan in a Few Easy Steps

Efficient project planning is a vital prerequisite for your workflows' success. It enables your team to understand which kind of efforts they are supposed to make, which resources to use and which goals to achieve.

8 min

February 21, 2022

Master AI through these 10 prompts

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Success stories

Suhail Wadee

Since implementing Bitrix24, our operations have become fully digitized and far more efficient. Communication between our global teams across 39 countries has improved, project coordination is streamlined, and donor care is now automated. With integrated Netcash payments, donations are easier to manage, reporting is faster, and overall transparency and productivity across the organization have greatly increased.

1 min

Dr. Do Thi Phuong Thao

Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.

1 min

Fr. Teofil Adam Czarniak OFM

Since we started working with Bitrix24, we have been able to track our donors and have better communication with them.

1 min

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Product insights

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

The Emoji Economy: A Bitrix24 Study on How Emojis Shape the Digital Workplace

Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.

10 min

Switching from Spreadsheets to CRM: Impact on Businesses

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how users of the free plan of Bitrix24 CRM have experienced improvements in their operations.

7 min

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