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Power of AI, ML & Big Data

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of AI-based technologies for your business.

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AI in the Workplace: Balancing Automation and Human Touch

Uncover the balance between AI automation and human touch in the workplace, exploring effective integration strategies and their impact on work dynamics.

10 min

October 15, 2024

Power of AI, ML & Big Data

AI Trends for 2024: What Small and Medium Businesses Need to Know

Discover key AI trends for 2024 tailored for SMEs. Learn how to leverage AI for your businesses’ growth, innovation, and competitive advantage.

11 min

October 15, 2024

Power of AI, ML & Big Data

10 Tools for Building Smarter AI-Driven Business Processes

AI-driven business processes have taken the world by storm — and it’s just the beginning. In this article, we’re going to cover 10 AI business tools that can help improve your performance and agility in constantly evolving markets.

11 min

August 29, 2024

Power of AI, ML & Big Data

Top 5 AI Tools Revolutionizing CRM in 2024

Discover the top 5 AI tools revolutionizing CRM in 2024, for enhanced customer engagement, data analysis, and sales efficiency.

9 min

August 27, 2024

Power of AI, ML & Big Data

Top 6 AI-Powered Analytics Tools for Deeper CRM Insights

Explore the top 6 AI-powered analytics tools that provide deeper insights into CRM data, helping businesses enhance customer relationships and decision-making.

12 min

August 27, 2024

Power of AI, ML & Big Data

Implementing AI Chatbots in Customer Service

Read our step-by-step guide on implementing AI chatbots in customer service- for improved efficiency, response times, and personalization.

12 min

August 26, 2024

Power of AI, ML & Big Data

How AI is Changing Customer Data Analysis in CRM Systems

Learn how AI is revolutionizing customer data analysis in CRM systems, providing deeper insights and enhancing decision-making processes.

9 min

August 23, 2024

Master AI through these 10 prompts

Enter your email to download a comprehensive list of the most essential AI prompts.

Success stories

Paula Vidal Poleto

We use Bitrix24 to manage our projects from beginning to end, with everyone in the team having access to which step each project is in.

1 min

Julius Botha

Bitrix24 provided us with a single, streamlined platform that gave us full visibility and improved reporting across the business.

1 min

Ashok Srinivas

With Bitrix24, we have experienced a significant improvement in our communication workflows, enabling our team to operate more efficiently.

1 min

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Product insights

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

The Emoji Economy: A Bitrix24 Study on How Emojis Shape the Digital Workplace

Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.

10 min

Switching from Spreadsheets to CRM: Impact on Businesses

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how users of the free plan of Bitrix24 CRM have experienced improvements in their operations.

7 min

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