Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your customer service.
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There’s no better time to bring customers on board than the Christmas period. People are splashing their cash and the upcoming new year resolutions are just around the corner. But as you’ve heard a million times before, it's cheaper and easier to retain existing customers than to attract new ones.
10 min
December 6, 2022
Working with clients remotely has countless advantages for your business. From reduced overheads to being able to work all over the globe, you can be far more flexible and ambitious for your organization.
23 min
December 1, 2022
Customer service is never an easy ride. With so many moving parts and unexpected events round every corner, managers are constantly on the lookout for ways to make life simpler. That's why we've compiled 12 tips for effective customer service case management.
10 min
May 19, 2022
If you’re in the ecommerce game, you’ll know that there’s one overarching aim of your business: to increase your profit margins. In this article, we’ll cover the advantages of ecommerce after sales service before diving into a range of useful strategies you can implement.
9 min
April 26, 2022
Customer-client relationships have changed drastically in the 21st century. So to help you use onboarding as a way of connecting with — and keeping — customers, we’ve created a client onboarding guide made up of 7 handy steps that will boost your approach.
10 min
April 22, 2022
Enter your email to download a comprehensive list of the most essential AI prompts.
Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.
8 min
This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.
13 min
Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.
10 min
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.
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