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Growth Hub

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18 min

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Power of AI, ML & Big Data

AI Customer Communication: How to Transform Every Interaction in 2026

Discover how AI-powered customer communication tools are becoming the backbone of modern business. They bridge the gap between speed and personalization, automating routine tasks and enabling teams to respond faster across all channels without sacrificing the quality and human connection that customers still value and expect.

12 min

December 29, 2025

Power of AI, ML & Big Data

Mastering Customer Communication: Using CRM + AI Prompts to Respond Faster and Smarter

In this guide, you’ll discover how CRM + AI prompts can transform customer communication, with faster, smarter and more scalable solutions to enhance every customer experience.

12 min

December 29, 2025

Boost Sales with CRM

From Reel to Repeat Buyer: 9 Steps to Create a High-Converting Social CRM Funnel in 24 Hours

Turn social engagement into predictable revenue with 9 simple steps. You can create a high-converting Social CRM funnel that captures Reel viewers, answers DMs instantly, and moves prospects from first touch to sale in 24 hours—closing the gap between social media and your sales pipeline.

11 min

December 29, 2025

Goal-Oriented Project Management

From Ideas to Impact: 8 Ways to Auto-Prioritize Backlogs That Actually Ship

Move from chaotic backlogs to predictable shipping. Learn 8 methods to auto-prioritize work based on customer data, business impact, and readiness—turning endless stakeholder debates into a continuous, evidence-based process that aligns your team and delivers features users actually need.

15 min

December 26, 2025

Boost Sales with CRM

CRM for Construction: Choose the Right CRM for Your Business

The construction business integrates new solutions into its workflow to optimize its sales, communications, logistics, document turnover and many other aspects. In this article, we will analyze the importance of a CRM for construction businesses and share valuable recommendations on how best to use this software.

17 min

December 25, 2025

Boost Sales with CRM

Sell Inside the Chat: A 10-Step DM Sales Playbook to Turn DMs into Deals

This guide walks through ten actionable steps to master DM sales and convert direct messages into repeatable, scalable revenue. Help your team get a clear structure to close deals faster while customers enjoy a seamless buyer experience from first message to final purchase.

13 min

December 23, 2025

Effective Team Communication

Async Meetings That Actually Work: 11 Rituals to Kill Status Theatre and Keep Decisions

This article walks you through 11 rituals that separate effective async meetings from the chaos most teams experience. You'll learn which gatherings deserve calendar time, how to document decisions so they stick, and what leadership habits make or break an async culture.

14 min

December 22, 2025

Master AI through these 10 prompts

Enter your email to download a comprehensive list of the most essential AI prompts.

Success stories

Suhail Wadee

Since implementing Bitrix24, our operations have become fully digitized and far more efficient. Communication between our global teams across 39 countries has improved, project coordination is streamlined, and donor care is now automated. With integrated Netcash payments, donations are easier to manage, reporting is faster, and overall transparency and productivity across the organization have greatly increased.

1 min

Dr. Do Thi Phuong Thao

Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.

1 min

Fr. Teofil Adam Czarniak OFM

Since we started working with Bitrix24, we have been able to track our donors and have better communication with them.

1 min

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Product insights

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

The Emoji Economy: A Bitrix24 Study on How Emojis Shape the Digital Workplace

Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.

10 min

Switching from Spreadsheets to CRM: Impact on Businesses

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how users of the free plan of Bitrix24 CRM have experienced improvements in their operations.

7 min

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The Growth Squad

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